Knoxville Auto Shipping Group - Knoxville, Tennessee

yulieanna M.

Felicia provided excellent service the entire time and was extremely helpful with every question I had. The driver was also very kind and professional. I had my car shipped from Washington to California and I received my car within two days. #16871224

Daniel V.

I recently used Auto Shipping Group's interstate shipping service to have our van and truck transported from Indiana to California. I couldn't be happier with the experience! From start to finish, the communication was outstanding. They kept us informed every step of the way, which made the whole process stress-free.One thing to keep in mind is that, due to the nature of long-distance transport, there can be delays. Our vehicles did arrive a few hours later than initially expected, but this is understandable given the journey they had to make. The team was transparent about potential delays, and their professionalism throughout reassured us that our vehicles were in good hands.Overall, I highly recommend Auto Shipping Group for anyone needing reliable vehicle shipping services. Their excellent communication and dedication to customer satisfaction truly set them apart!

Karl A.

Please don’t hesitate to call Felicia Williams as your contact if you need auto transportation services. She keeps you informed of any changes & pushed and pulls the principals in your direction. Call & ask for her. The order number was 16751352. Quick & efficient. Thanks again Felicia.

Stephen J.

My experience with Felicia Williams and Knoxville Auto Shipping Group was fantastic. I needed to transport my son's car from Miami to Phoenix, after my son had graduated from The U. Felicia helped me through the entire process, including educating me on the process of pick-up windows, communicating with the driver, and setting up the logistics of the trip.
The driver was attentive and worked with my son to get the car picked up. From there, Ms. Williams kept me informed the entire time. The car was delivered in a timely fashion, again the driver was kind and respectful, and Ms. Williams directed the entire process with kindness and professionalism.
I absolutely recommend using Felicia Williams and the auto shipping group. Ms. Williams was the consumate professional.

J J.

Outstanding service. Met our need and kept us informed throughout the process! Thanks, Felicia!

We had a family emergency and had to ship our vehicle cross county at the last minute for a move. Felicia from Auto Shipping Group walked us through everything and was able to meet our short timeline while providing great customer service. Also, the initial estimate was very close to the final cost (an issue we had with other companies/experiences). Lastly, I really liked being able to communicate via text for questions/updates. Email and phone calls also used but Felicia primarily communicated via My preferred means.

Order # 16868759

K L.

Felicia Williams with my order #16722219 knocked it out of the park and was with me every single step of the way even when my truck was delayed and when I had to delay my pickup of my truck. Now Im chilling at Sandys beach with my silverado and it's all thanks to her and the team here.

Jason B.

Was in a bit of a bind when my vehicle developed issues before a big (+1600 miles) trip. A friend suggested looking into an auto carrier. Did the typical search and looked further into Auto Shipping Group. I was happy with their reviews and liked the options I got with their quote. Then was put in touch with Jason Brackens who then guided me on the inner workings of getting my vehicle to it's final destination. He assigned an order number (17048749) to it and we got to business. Was asked some questions about the vehicle and also sent pictures to help in determining the correct trailer needed. The only hiccup was the driver's poor communication practice. Driver was supposed to let us know the day before the time window for delivery. Driver didn't get back till day of and blamed it on tire problems. Jason assured me it would be delivered and he will be there if there were any problems. Driver finally got in touch and first said that evening then changed it to the next morning. And again, Jason told me he would be there if there were any issues. Driver did show the next morning and quickly got my vehicle off the trailer. In the end there were no issues, but at no point did I ever feel I would be left in the lurch. I will be recommending Jason and Auto Shipping Group.

Armando S.

I recently used Auto Shipping Group to ship my car from Colorado all the way to Hawaii, and I couldn't be happier with the experience. Shipping a car across the ocean can be stressful, but ASG made the process clear and worry-free.

Highlights:

Excellent Communication: From the initial quote to the final delivery, ASG kept me informed every step of the way. They were always available to answer my questions and address any concerns.
Professional Staff: Everyone I interacted with at ASG was friendly, knowledgeable, and professional. They took the time to explain the entire process and made sure I felt comfortable.
Efficient Shipping: My car arrived in Hawaii on time and in excellent condition. No damage whatsoever!
Would I Recommend Auto Shipping Group? Absolutely!

If you're looking for a reliable and trustworthy company to ship your car, look no further than Auto Shipping Group. They made a potentially stressful situation a breeze. Especially for a long-distance ocean shipment like mine from Colorado to Hawaii, their expertise was invaluable.