Pozzi Bros Transportation Inc - Kent, Washington

Riza K.

We had 48 large scale orders that needed to be delivered to individual buildings by a strict deadline. Each of these deliveries had a unique point of contact and some of the buildings had stringent access procedures. Pozzi bros worked with us very diligently, and patiently shifted resources when things didn't go to plan.

5 star service, reliable communication and great customer service!

James G.

I would like to commend Daniel for the way he was able to deliver our order which would normally require a forklift due to the weight. He was friendly, courteous and efficient in delivering the products.

Craig H.

Pozzi delivers our Uline orders pretty much every week and they are the only delivery service that consistently runs into our building, about every 2-3 weeks. Clear signs that say 'Door Blocked'. Just throws it into reverse until they slam into the building. On top of that instead of pulling out directly and re-positioning in the right location they cut it hard and run the trailer tires up an angled embankment and bust up the curbs. it gets annoying.

Daniel M.

Pozzi freight delivered a Uline order for me (appears to be the only carrier option for Uline in the area?), and wow, most professional delivery I've ever gotten. Called ahead, helped wheel stuff up, inspected boxes/etc, even graciously took the pallet away.

Kent A. C.

These guys deliver my Uline and they are the best in the business. If you call them they actually pick up the phone! No phone tree or automated messages. Their customer service is better than any other trucking company I've dealt with. They do heavy haul for cousin's business and I hear nothing but great things.

Joseph S.

I have an issue. ABF was to deliver a hot tub. They gave me a time for delivery and it was 8am to 8pm. At about just before 5pm, before they left for the day, I called to reconfirm. I was told they farmed out the delivery to Pozzi Bros. Called them and oops, they were not told by ABF that a delivery was to be made. Sat here all day and took the day off work. I think if a company is going to have such a broad delivery time and not a specific appointment, then they should be prepared to pay for lost wages. Horrible customer support.
The response is not true. Read the invoice and it states to contact the customer for delivery on the 10th. Your employee told me this. And you were supposed to call me and you didn't.
I had to call the owner and he says no one tells him when to call. Very rude. Been in business since 1919 and still operates the same way. Refuses to acknowledge any blame but has an invoice stating to call the customer on the 10th with delivery on the 11th. Item was sitting around since the 8th and didn't know it was there because he's never heard of RFI tracking and still uses paper. Welcome to 1950 boss. Cursing out customers is not cool either. And then threatening to tell the contractor he works for that I refused shipment? What a waste. Do not do business with this guy. He lies too much.

Shawn S.

Fantastic customer service. Delivers promptly. And the drivers -- especially Kevin -- are always super nice, sincere, and helpful. I highly recommend.

Tara K.

Always friendly and available to help, quick to accommodate special delivery times and or needs. Awesome company to deal with!