Wisconsin Management Company - Madison, Wisconsin

Fluffy F.

Edit: I'm going to sue this company and their staff. If you have also been unfairly treated by this company, send me a message.

Absolutely dog company. I lived at 1420 Riverview Drive in Black Earth. They will not communicate or provide maintenance, but for sure will cash your checks immediately. When I got approved it took so long to hear from them about a lease my current was about to run out, so I had to go into the office and literally force someone to get my lease to sign. Everyone there seems to not only hate their jobs but hate their tenants. The receptionist told me to my face they silence their lobby phone on purpose because it "makes lots of noise", so that's why you can't ever reach them. They literally don't want to talk to their customers. They keep their office locked down so that you can't hold them accountable in person. My AC unit broke in June, and they never replaced it or anything else on the move in checklist. Not only did they lose my original security deposit check, but then they kept my $800, I had broke nothing. Everything was already damaged and broken when I got there and I have the photos to prove it. They blame the maintenance guy, and the maintenance guy blames them in circles until you get a letter saying that you have to move. So if you like having a terrible landlord company with employees that bite the hand that feeds, and will keep your security deposit for no reason, this is the company for you. I've done Dana and Jamsie's jobs for many years before switching careers, it's not hard. They just think of us, the tenants paying their mortgages, as annoyances and prove it with their actions. They must treat their coworkers poorly as well because on site management quit after a few weeks and then I had no one to address my concerns with for about 3 months.

Brianna W.

EDIT: this company is doing nothing after my mail was stolen, SEE SCREENSHOT! Don’t live here if you value your possessions! This company doesn’t care about their tenants. Also heard they’re going bankrupt!

I’ve lived in this companies apartment complex at the eagle harbor location for technically going on 5 years now. 2 years in one apartment and almost 3 in my current apartment. Walking in to my apartment from the hallway is like stepping into another complex completely. It is embarrassing to live here. I’ve never ever had an issue with the property manager up until recently. Amanda and Dana were great. Easy to talk to, and Dana really was on top of things while she was here. However, they hired Stenesha Phillips, and ever since she’s been acting property manager things just don’t seem to be done properly around here. I’ve reported her 3 times already to corporate, still has done nothing. She has the worst power trip control complex I’ve ever seen in a person. She’s very rude and always has an attitude. She speaks condescendingly to the tenants, and she looks down her nose at everyone here. Since she’s worked here, nothing in my apartment has been fixed. Nor in the hallways or elevator. Same with the storage units. She has an attitude with me every single time I talk to her and the last time she did an “inspection” in my apartment she locked away my personal belongings in a closet I was told I could use before she was even working here. She also neglected to tell me she did this. I only found out when I went to call her about it being locked where she sheepishly mentioned “oh by the way, we locked your closet”. She throws random inspections whenever she wants, parking lot lights are never on so it’s pitch black outside and anyone walking in the lot could end up being hit by a car or our cars being broken into where the cameras (if those even work) can’t see. The back hallway wreaks of urine, the carpets are all demolished in every single hallway on every floor, the hallway walls are halfway painted and smeared with poop and dirt, and someone smokes cigarettes in the storage units downstairs. I have a list as long as my leg of things that don’t work or are broken or breaking in my apartment. Some of these things have been like this since I moved in. They half assed painted my apartment and left a huge hole in the wall as well as food splats on the ceilings. Said they would paint these, never did. They neglect to use water softener in the water, so the water constantly leaves a weird yellow/orange stain on all the sinks, showers, and counters. Someone is constantly pulling the fire alarm so the fire department has to come out here for false alarms on a regular basis. One time it was done twice within a 12 hour period. And yet corporate still decides to do nothing. Stenesha does not care about the tenants here. She’s barely ever on site, and when she is it’s only for a couple hours or she’s always late. Don’t bother trying to live in one of their places to rent , it’s not worth it for the price they’re asking. Not to mention how many times my truck that is registered to my apartment complex has been towed and I’m stuck paying the amount ($500) to get my truck back out when it should have never been towed in the first place. When talking to Stenesha about this, she said “this is the best we can do about the tow company”. There’s constantly dog poop in the yard as well as garbage, and the dumpsters are ALWAYS piled to the top with trash and also all over the ground. The dumpsters wreak and are full of raccoons, opossums, and squirrels all over the dumpster areas as well. NOW ON TOP OF ALL OF THIS, my mail is being stolen and Stenesha couldn’t care less. She has done nothing to try and remedy the situation. It was already painful to live here when they had a proficient property manager here, now it’s just unbearable. I refuse to renew my lease now mostly because of her and now this company because they also do nothing. Reported them as well. See my review for Eagle Harbor Apartments too.

Jeff B.

Absolutely, the WORST experience I've ever had trying to find a place to live!! If I could give it ZERO stars, I would. I was strung along and lied to, over and over during the process. Communication was done through text and I rarely got answers to my questions. Calls were not returned. They asked numerous times for information I included in the original application. I checked in almost daily during the application process. One day I was told they were working on my application ... six days later they'd ask for more information. I was told they sent my application to Madison and to compliance for final approval. A week later, they suddenly needed more info. In the end, they tried to get me approved in less than 24 hours. I gave them an ultimatum. They needed even more info. So I not-so-kindly told them to eff off. Beyond ridiculous. I liked the place and price (plus two free months) of the apartment I was going to rent. That's the only reason I stuck with it. So many RED FLAGS! I'm honestly happy it didn't work out. I can only imagine the treatment once you've moved in if this is how they treat a potential occupant. Who wants to do business with a company like this?

Debbie G.

We have not had a full time manager the entire year I have lived here, one day a week she comes to Two Rivers from Madison it's a nightmare. We have tons of problems in our apartments,Bed bug problem,bullying,too many animals,dog poop not picked up,hoarding,I could go on there is no control it's disgusting and difficult to live here . Sad no one cares or steps up to do anything!!!They won't give us the time of day ...

Mike S.

Renter beware: Horribly managed properties. From day 1 of moving in we were made to drive from one part of town to the next because we were given the wrong location to pick up our keys. Then, when arriving at our new place, one of the rooms was completely gutted, walls scrapped and paint all over the floors. Maintenance calls are never answered - most the time we have to wait for one the the Maintenance people to randomly knock on our door due to an emergancy for the business downstairs, let them enter with no notice, and then ask them to help with things weve requested months ago. Weve gone through 3 different managers since moving in - clearly this company cant retain employees, so even if they did manage to recruit a good one theyd likely leave (and I dont blame them). The parking rules change frequently, and have cost us 100s of dollars to keep up with. Were going on our 4th policy change since moving in 1.5 years ago. Ive never ever met a person with a postive review of this company so a 3 sounds far fetched and likely artificially inflated.

Wei L.

This review is about Briarwood's management.

Over the last year and a half, we have average 1.5 entries in to our apartment per month. That is about once every 3 weeks. Sometimes a month goes by without one. Sometimes they come more than once in a week. Most notices say "you don't need to be home, please clear the work area and secure all pets."

We have to keep our cat in the bathroom more than we are comfortable with. We have houseplants that are on permanent loan to a friend because the workmen continually knocked them over, and Jameson told that he could just not renew our lease if when we complained. We are paying for offsite storage for our valuables because of how many strangers come and go from what is supposed to be our home.

Ryan Y.

Being one of their residents for over 3 years I can confidently say they abuse their tenants and do not care about hazordous living conditions like mold. First pictures are from July 25th, 2022 when I first brought the mold problem to their attention. Last pictures are from Nov 3rd, 2022. It is disgusting that all tenants have been washing their bedding and clothes in these mold fild machines for who knows how long. They also illegally moved my car while resurfacing the lot by not giving me 24 hour notice. Avoid at all costs.

Jeri S.

We have a great apartment manager, Kristin Mitchell, who goes above and beyond to support tenants. She takes the time to get to know tenants, which is important when working with elderly and disabled people. She has a confident personality and she knows how to get things done, but at the same time she’s compassionate, and offers help and advice whenever she can. You can tell she truly cares about people, and that it’s more than a job to her. She helped me get a coffee group off the ground to bring unity to our building. She has fixed up the building with nice furniture, paint, landscaping etc., even putting up positive sayings in the hallways to lift our moods- that she crafted. You get the idea: we are fortunate to have her managing our building.

The maintenance team is also on top of everything. Aaron and Nick are easy to get ahold of, and very quick to fill maintenance requests. Typically repairs are made within a day or two, sometimes even the same day if possible.They are friendly, knowledgeable and approachable. They keep the apartment building up and running in excellent condition. The cleaning person also keeps the building in great shape, and has an eye for detail. They also decorate the building nicely for holidays, which makes the building feel like a home.