Liberty Postal Business Center - Lewisville, Texas

Overview of Liberty Postal Business Center

Located at 2560 King Arthur Blvd #124, Lewisville, TX 75056, Liberty Postal Business Center stands out as a comprehensive service hub for all your postal and office needs. With a dedicated phone line 972-8999275 and an accessible online presence at libertypostal.com, this center is easily reachable for both locals and visitors.

Services Offered

This business center boasts an impressive array of services under one roof, making it a one-stop solution for your daily requirements. Key services include Shipping and mailing service, ensuring your packages are delivered promptly and securely. For those needing Copy shop services, Greeting card shop for personal touches, or Key duplication service, Liberty Postal has you covered. Additionally, they offer a Mailbox rental service for secure letter storage and a Notary public for essential legal documentation signing. An office supply store is also available for any last-minute necessities.

Accessibility and Convenience

Visitors appreciate the wheelchair accessible entrance and parking lot, ensuring a welcoming environment for everyone. The center prides itself on providing on-site services and delivery options, which adds to its convenience factor.

Customer Feedback and Experience

With an impressive average opinion of 4.5/5 across 24 reviews on Google My Business, customers have praised the center for its seamless transition under new management. Cindy, the current owner, along with the outgoing Todd, has maintained high standards of service. Patrons regularly recommend Liberty Postal for its reliable shipping, I9 appointments (finger printing), and printing services, highlighting the convenience of having a business PO box for years, which has proven beneficial for climate control and ensuring package deliveries are smooth and timely.

Recommandation

For anyone in need of a reliable postal and office supply center, Liberty Postal Business Center is an excellent choice. Its extensive services, coupled with its accessibility and high customer satisfaction, make it a standout in Lewisville. To experience their exceptional service firsthand, it's highly recommended to visit their website libertypostal.com to explore all the services they offer and perhaps even set up your mailbox rental or copy shop needs today. Whether you're a local business owner or just visiting, Liberty Postal seems ready to meet all your postal and office supply demands with ease and efficiency.

👍 Reviews of Liberty Postal Business Center

Shelley B.

5/5

Cindy, the new owner is very sweet. Todd, the former owner, is truly missed. Operations have seamlessly been handed over and I still HIGHLY recommended coming here for shipping, finger printing (I9 appointments) and printing. We have our business PO box here for years and that has been great for climate control and signature release packages getting delivered without issue or delay!

kavitha’s S.

5/5

Wow nice people is working here.we went for document verification.. Cyndi- person over there was so nice and patient .She is with her for 2 hours to help on our documents and verified..our gratitude to her.Thank you Cyndi for you patience..

David M.

5/5

Just had the opportunity to work with the new owner. Very nice and efficient. Found me the best postal option for what I needed. Suggested something I hadn't thought of and saved me a trip to the post office. I enjoyed working with the previous owners and am glad to see our local postal store and business center is in good hands.

Grant R.

5/5

Awesome place located in the middle of Castle Hills. Employees are always helpful and offer to help me unload packages from my car. UPS and FedEx pick up pretty late here (around 5pm or so) which makes it easy for me to get shipments out the same day. Great business!

Howard S.

5/5

This is my favorite place to get documents notarized. The owner is very friendly and efficient, and the costs are very reasonable. I highly recommend this place.

Brianna C.

1/5

I wanted to relay an extremely disheartening experience that will result in the loss of my business.
I run a business with daily outgoing shipments and dropped about 10 FedEx packages off last Monday at Liberty Postal for FedEx pickup. 6 of the packages (the lager ones) were scanned by FedEx showing picked up but never made it to their destination at the sorting facility. After realizing the packages had not been delivered last week we began the "investigation" process with FedEx. I called Liberty Postal yesterday and spoke with Todd (the owner) just to be sure the packages weren't there for some weird reason. He ASSURED ME that NO PACKAGES had been left or were still there from a week ago.
So yesterday we had to re-make and re-ship over 50 pairs of earrings for 6 different stores because the merchandise is for 4th of July and is time sensitive. We paid extra for expedited shipping and I had myself and my employees working on getting the lost merchandise replaced rather than working on new orders that also need to be filled. Hundreds of dollars in material costs, shipping costs, and payroll spent re-doing something we had already done.
Fast forward to this morning: My husband goes to Liberty Postal to drop off about 8 more outgoing boxes-- and guess what is sitting on the ground right next to the desk? MY 6 BOXES THAT I ASKED TODD ABOUT YESTERDAY.
It gets better.
I called to ask how this could possibly happen and the nice older man basically said, "I just work here you need to talk to Todd, I'll have him call you."
So then I get a call from Todd, who says he's sorry but he didn't realize those packages were mine (they have my name on them?!) and then he proceeds to tell me that he doesn't appreciate being accused of theft! I had no idea where this was even coming from. There was never an accusation of anyone at Liberty Postal regarding theft! I explained to Todd that as a business owner, clearly you should ask for the customer's story before getting mouthy 30-seconds into a phone call that is happing due to your own negligence.
Todd proceeded to tell me he thinks the best solution is that I don't do business with him any longer since I don't use his services other than drop-off anyway. He also told me he doesn't feel like he owes me any compensation whatsoever for the time and money that I had to spend on remaking and re-shipping everything that he denied having BUT DID HAVE in his possession yesterday.
OH and it gets even better-- Along with my 6 other boxes, we were given a 7th box that they said was ours and had been left there since last week. I opened it to find a pair of Wahl trimmers that someone on another street in our neighborhood was trying to return to the manufacturer. I will obviously be getting that package back to the appropriate neighbor so they can ship it through anyone but Liberty Postal to be assured that it will actually arrive at its destination.
I am honestly dumbfounded at Todd's lack of awareness for what is happening in his own business, his classlessness in resolving a customer service issue, and lack of business acumen to realize that offering any form of compensation as an expression of his apology for completely neglecting to realize that he had my packages sitting at his feet for a week would have salvaged the whole thing and would have been a menial cost to him in the grand scheme of things.
If you're ever going to use Liberty Postal, proceed with caution! They may just keep your packages there and not even know it! Or worse-- give them to someone else!

Tannaz B.

5/5

I love how convenient it is to be able to mail out my packages from here. Going from fedex, ups or usps I can send it all from one location rather than driving all around. They also sell supplies and stamps! Big plus

Maria L.

5/5

Absolute gem in our neighborhood! Always friendly and if you forget to bring your label, they print it out for you for a dime or so! Love it here.