JCPenney - Bridgeport, West Virginia

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JCPenney - Your One-Stop Department Store in Bridgeport, WV

Located at 2500 Meadowbrook Mall Rd, Bridgeport, WV 26330, JCPenney is a well-known department store chain offering a wide range of products for the entire family. With a phone number of 484-254-51 and a website at jcpenney.com, customers can easily access information and services.

Specialties and Services

• Department store
• Clothing store
• Furniture store
• Jewelry store
• Shoe store

In addition to these specialties, JCPenney offers various other services, including curbside pickup, in-store pickup, in-store shopping, onsite services, delivery, same-day delivery, wheelchair accessible entrance, wheelchair accessible parking lot, wheelchair accessible restroom, and restrooms. The store also accepts checks, credit cards, debit cards, and NFC mobile payments, with on-site parking available for customers.

Customer Opinions and Reviews

JCPenney has received 678 reviews on Google My Business, with an average rating of 4.2 out of 5 stars. Customers appreciate the friendly and helpful staff, the well-stocked store, and the good sales. Many customers mention that they can always find what they need at JCPenney and that the employees are patient and efficient, ensuring customer satisfaction.

In summary, JCPenney is a comprehensive department store located in Bridgeport, WV, offering a vast selection of products and services for the entire family. With its convenient location, friendly staff, and excellent customer reviews, JCPenney is a top choice for shoppers in the Bridgeport area.

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👍 Reviews of JCPenney

Gary T. W. 2.

5/5

Very nice employees here very helpful very patient and efficient they wanted to make sure I was satisfied with my selection I would highly recommend JCPenney's

Kandie H.

4/5

I can always find what I need at JcPennys. The employees are friendly,and the store is well stocked. Love the good sales!

Jenn

4/5

Store is neat and clean but it is ALWAYS way too hot to shop comfortably and although there are usually a couple of registers open, there is never enough. And their sale signs have very fine print at the bottom so I end up not leaving with half of the stuff I took to the register... it's really a very irritating experience but I LOVE their clothes.

Whitney J.

3/5

Lots of clearance items which is great! Tons of variety as well, but the Air Conditioning has not been working for a good long while which is why I have to go with 3 stars, plus their changing rooms are mostly closed and you have to search for the open changing areas to try items on. A little bit of a headache but the deals are wonderful in store.

Julie M.

4/5

The selection and styles of clothes I feel is wonderful. Good sales and fairly expensive without. Nice rewards program where you earn coupons. Salon needs rehabbed but the stylists are very talented and have years upon years of experience. Most everyone is very welcoming and friendly. I happen to be a stylist there and I educate my clients about what techniques I'm using in their hair and how to care for it. Bathrooms are old and need remodeled. Toilet paper is the thinnest, smallest width paper ever. Trying to cut costs I suppose but when you need wads of it to take care of business it probably costs them more.

Kim J.

5/5

Always great deals at JC Penneys , staff is great and clearance is always hot here!

Dameron S.

1/5

Very racist not only here at JCPenney but the whole mall was treated as if it was a inconvenient for them to ring me up as a black customer. The pizza place teens make racist jokes and not wearing gloves and handling money you can keep that after coughing over the pizza and not washing your hands

sue D.

3/5

I do most of my shopping on JC Penney. com. It's frustrating because most of the clothing I like is never available in the store, so I have to have it shipped to the store for a $3.95 charge. Kohl's does this for free. I'm an average size-small or medium, but your Liz Claiborne clothes that I like are never available for pickup. I've started ordering things that are only offered in the store or are shipped for free.
I also dislike that if I use a cash reward, I don't get reimbursed for it if I have to return the item. Kohl's returns my Kohl's cash if I return the item.
You offer beautiful clothes and great sales, but your shipping policies are a deterrent to me. FYI, I live about 20 miles away from the Meadowbrook store, so I almost always use the app to see the sales.