Gene Nicholas LLC - Lowell, Arkansas

Kyle R.

If 8 could give this company a 0, Def would. Their handing of my windshield being cracked by one of their vehicles is disturbing. Not only did they state, 'we need video evidence,' they conti used to argued the validation of destruction to my vehicle. SMH.

April, is the lady who told me, without video evidence, I was 'unfortunately at a loss'. Lmao
For real?! See you in court.

Casey G.

Hey Gene, instead of buying 3 new trucks and a new subdivision why not give your guys a raise? You can’t even keep people in those trucks. They’re going to be trashed within the month because the guys smoke in them🤪Not to mention the favoritism that you guys have. How about Eric micro managing everybody and literally sitting at the shop and quarry watching all the trucks gps? Sending “automated” text messages telling the drivers to “roll out” after them being stopped for 5-10 minutes. Literally can’t even stop at the fielding station to use the bathroom and get something to eat without a “roll out” message. I hope those trucks, subdivision, and helicopter are worth losing great drivers over🤷🏼‍♀️

Ben F.

I had a very unpleasant experience with Mr Gene Nicholas. One of his trucks came and unloaded gravel at my new construction and on the way hit my roof and the siding and damaged it. His office assured me that Mr. Nicholas would contact me but after days of waiting he never contacted me. So I reached out to inquire Whether he would take responsibility for my damages instead I was shocked of his demeanor and a total lack of empathy for my situation. He not only failed to take responsibility but blamed others for the damages that was caused by his driver. Of course I understand that accidents do happen and driver sometimes find blind spots. I was willing to work with him on that. But this post is about the owner, Mr Nicholas who was unethical and unapologetic and I wanted to alert the public that they would not be scammed by him and his type of behavior.

Roger G.

I would encourage anyone thinking about using this to change your mind and look elsewhere. I had one of their drivers back into my yard and leave ruts “because he wasn’t able to turn around anywhere else “ and then threatened to whip my a** when I confronted him about it . I called the company and talked to a nice woman in the office who forwarded my concerns to the owner. After more than a week, I’ve never heard anything about resolving the issue with the driver. In my opinion, the service provided by this company is terrible and they won’t take care of their costumers if they won’t fix problems caused by employees. I’ve already encouraged several of my contractor friends to use another company and in my opinion so should you !!

Jerry M.

Worst company I’ve ever experienced. Had a rock crack my windshield on highway, and took photos of the truck and contacted the business. They proceeded to tell me they weren’t an ATM and they weren’t gonna do anything about it. Even after my insurance agent got on the call with me to get more info to file a claim they laughed and hung up. Not the kind of people you want to work with.

BRADFORD H.

I just started driving for Gene last Wednesday. He's a very laid back guy and he makes driving his truck fun. The guys I drive with are very down to earth people. My plan is to stay driving for Gene for as long as I can. If there's a problem with the truck your driving they get on it right away.

Randal J. R. J.

Great place to work although he could pay for the holidays, and over family insurance instead of just individual only. But Mr Gene is an excellent person

Kristyn

Office personnel are childish and rude and believe that the drivers don't deserve respect and are below them. The drivers are amazing though and do deserve the upmost respect!