Performance Freight Systems - Milwaukee, Wisconsin

Nick L.

I've been using Performance freight for almost eight years now and I have nothing but good things to say. The whole team has always had my back. Drivers made changes in their routes just to pickup our freight and have it delivered on time. Between sales representatives, customer service and driver's this company will get the job done fast and efficiently. Thank you to the whole team at Performance and thank you for all the great services you've provided over the years.

James H.

Most of the negative reviews on here are a result of spoiled, entitled people that ordered either wheels or Patio Furniture. They get a message or email from the Suppliers that claim to have shipped their orders, when in fact they do not arrive to our terminal until 7-10 days after they received the notification. I had the Ultimate Displeasure of speaking to Nicole about her shipment and in all honesty she is Lucky that we didn't drop it 3 houses down in the middle of the street in the middle of the night! We have a Great Company here, have been in business for 33 years and we do a Fantastic Job.

Lee X. T.

Not sure why other businesses are still using this company. They have a handful of bad reviews on mishandling packages and deliveries. In my experience first time and last, I will drop my go to shop for parts because of this company, if they keep using their service. Their truck loading service failed to load a package that was suppose to be delivered the day of, truck showed up at my door step and the guy could not find my package. Seriously....transportation is all about consistency and giving on time delivery. I had to call in to make sure if my package was still arriving the expected date. They also failed to call ahead for delivery notice. This was fairly large auto part package, and now I have to reschedule with the auto shop. with this Covid-business re-opening up auto services schedule are pushed way out to the next month. So what's supposed to be a 3 week project became a 2 months waiting time.

Very disappointed.

Greg A.

Still waiting on a package that was picked up end of last month. Shipping details are not updated. No calls or emails to inform delivery delays. Shows I should’ve received delivery mid last week. When I call and talk to someone they tell me every time I should be hearing from delivery driver today to confirm time ect. 4 calls later I’m ready to cancel order. Custom offset needs to replace their shipping services from these folks.

Nicole W.

If I could give 0 I would. This company has been sitting with my product for the last 7 days and refuses to deliver it because "they can do it when they feel like it". They get to things as they see fit. They are now telling me an additional 3-4 weeks before they will pull it off their truck and deliver it to my house. I am now driving an hour away to pick it up myself because they cant do it. Their staff told me "it's just a swing set dude it's not the end of the world, you'll get it when we get to it". Worst freight company to do business with. They take on more contracts than they an fulfill and do not care the outcome of the customer.

Karie O.

We have been working with Performance as our preferred carrier for at least 10 years. Our customers and us ourselves have been very pleased with the service provided. The entire team has gone above and beyond. I highly recommend them.

Jacalyn V. L.

I can’t even tell you how much this company stinks. They were a shipping partner for Ohana Outdoor furniture. I ordered a set of furniture that was supposed to be delivered the week of June 25. It is now July 4 and NOTHING. when using the tracking number, I found my shipment “in transit” for four days from Chicago. I live in Milwaukee. Last time I drove to Chicago, it took two hours!!!!

It gets even better. I had to call them to get an appointment for delivery after being told they would call me. I called them after setting up a delivery window of July 28 or 29 with the customer service rep. Both days came and went and NOTHING!!

Called them on July 2 and got a specific appointment to have the furniture delivered on July 3 between 9 a.m. and noon. That time came and went and NOTHING! No call...no delivery. I called them and was told, “Oh...the dispatcher didn’t call you? We couldn’t get it all on the truck so we won’t be coming today!” After I took the day off and waited for the delivery!!! NOTHING!

I ended up calling Ohana to get help and they said it was unacceptable and someone would call me. Guess what? You guessed it...NOTHING! I will tell anyone who wants to listen how miserable and matter of fact this company was about this delivery.

Find out who the shipping partners are before you get anything from a freight shipper. I will stay away from this company at all costs.

PETER D.

Excellent service I'm a Canadian driver takes me 15-20 minutes to load 8 pallets. Friendly staff, easy to back up.