PDQ South - Russellville, Arkansas

Address: 2750 S Arkansas Ave, Russellville, AR 72801.
Phone: 98905392.
Website: phillips66.com
Specialties: Convenience store, Gas station.
Other points of interest: Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 13 reviews on Google My Business.
Average opinion: 4.7/5.

📌 Location of PDQ South

☎️98905392

⏰ Open Hours of PDQ South

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

PDQ South: A Comprehensive Review

Introduction

PDQ South is a renowned convenience store and gas station located at 2750 S Arkansas Ave, Russellville, AR 72801. With its convenient location and exceptional service, this establishment has become a preferred choice for locals and visitors alike. In this article, we will delve into the specialties, additional services, customer opinions, and other relevant information about PDQ South, providing you with a comprehensive overview of what makes it stand out from the competition.

Location and Contact Information

Located at 2750 S Arkansas Ave, Russellville, AR 72801, PDQ South is easily accessible for those traveling through the area. With a phone number of 98905392, customers can quickly reach out to the store for inquiries or assistance. Additionally, the store's website, phillips66.com, provides further information and updates about the store.

Specialties and Services

PDQ South specializes in offering a wide range of products and services to cater to its customers' needs. As both a convenience store and gas station, it provides a one-stop shop for fuel, snacks, and everyday essentials. Some of the notable services offered include:

Delivery
Same-day delivery
Wheelchair accessible entrance
Wheelchair accessible parking lot
Quick visit
Acceptance of Checks, Credit cards, Debit cards, and NFC mobile payments

Customer Opinions and Average Rating

The positive feedback from customers speaks volumes about PDQ South's commitment to providing excellent service. With a total of 13 reviews on Google My Business, the store boasts an impressive average rating of 4.7/5. Many customers appreciate the store's clean environment, friendly staff, and efficient service. One review highlights the exceptional customer service and cleanliness, while another praises the staff for their ability to anticipate and fulfill the customer's needs.

Recommendation

For those looking for a reliable and convenient stop for their fuel and everyday needs, PDQ South is well worth a visit. With its prime location, extensive product range, and dedication to customer satisfaction, it has earned its reputation as one of the best gas stations in the area. We highly recommend checking out PDQ South for all your convenience store and gas station requirements.

To learn more about the store's offerings and services, be sure to visit their website at phillips66.com or contact them directly at 98905392. Experience the difference that PDQ South brings to the convenience store and gas station industry.

👍 Reviews of PDQ South

Jessica T.

5/5

Love this store! I stop here every morning on my way to work and the girls know what I want when I walk in. Robin even had 2 extra crispy corn dogs made just for me this morning 😁 excellent customer service and always clean. Best gas station around!

Shannon S.

4/5

UPDATED REVIEW

The owner reached out to me and I spoke with Kyle in regards to what happened. He was very polite and completely sincere in his apology for the whole situation. He spoke with me for a bit and relayed to me that he personally reviewed what happened himself and made sure that the appropriate actions were taken (nothing harsh mind you, just a simple and clean resolution). As I stated in my original review, this is a great gas station and I can now say with confidence that the owners really take pride in making sure it stays that way.

Overall I was very impressed with how quickly and respectfully this was resolved. I will leave my original review below for context but I am glad that everything was able to be worked out by all parties involved.

Original review below

This used to be my go to gas station but unfortunately I will never return due to the way I was treated the last time I was in there (Friday night, Nov. 9th)

To be fair, this review is not about the gas station itself as the quality of the facility is fine and that hasn't changed as far as I am concerned. This review is in regards to management and how a situation was handled.

I had gone into the PDQ with a few friends of mine on Friday night to purchase a few drinks/snacks and we were all wearing jackets due to the cold weather (shocking I know).

We hadn't been in the store for more than five minutes or so when one of the cashiers abruptly approached me from out of nowhere and demanded that I take my hands out of my pockets. I was surprised but immediately thought that they were uncomfortable because we where wearing black jackets with our hands in our pockets so I could see where they might be coming from (I still think there was a better way to approach us if that was the case).

Not to cause any trouble I did as he asked but was met with this response, "My manager saw you pick some things up and figured you were stealing."

At this point I'm obviously furious at being accused of stealing and in such a point blank manner. Now I'm not ignorant, I know theft likely occurs often and they don't know who I am (even though I come in there regularly) but to sic your cashier "guard dog" on me was completely out of line.

Even though I was upset at being falsely accused of stealing, a simple apology would have gone a long way. Instead all of the cashiers wouldn't even look me in the face when I brought this up and the manager slinked out without acknowledging me at all.

I went up to the counter and told the cashier (respectfully) that I was not happy with how that was handled and that it was very upsetting to me since I have been a regular customer for years and didn't so much as receive an apology even though they were wrong. Again, he wouldn't even turn his head to look at me and all he mumbled was, "Just doing what my manager told me to man".

This review may come off whiny but I feel very strongly about this. I refuse to give my business to anyone who is willing to not only aggressively accuse patrons of stealing, but who also won't acknowledge and apologize when they have made a mistake.

Bottom line is that while this gas station is a fine establishment and a good place to get gas/drinks/snacks, it has a coward for a manager.