Norton Lilly International - Jacksonville, Florida

Introduction to Norton Lilly International

For individuals and businesses requiring reliable and efficient shipping solutions, Norton Lilly International stands as a respected provider. Located in Jacksonville, Florida, this company specializes in offering a comprehensive suite of logistics services. They have steadily built a reputation for dependability and customer satisfaction within the transportation industry. This detailed overview will explore the company's history, services, location, accessibility features, customer feedback, and overall value proposition. The company’s commitment to streamlined operations and client needs makes them a noteworthy choice for those seeking robust shipping capabilities.

Company Background and Specialties

Norton Lilly International has a history rooted in understanding the nuances of the shipping and logistics landscape. While specific founding details are not widely publicized, the company’s continued growth and presence suggest a solid foundation and strategic approach to the market. Their primary specialization is, as their name indicates, the provision of shipping services. However, their offerings extend beyond simple transportation, encompassing aspects such as freight forwarding, supply chain management, and specialized logistics solutions tailored to meet diverse client requirements. They cater to a broad spectrum of industries, understanding the unique demands of each sector they serve.

Location and Accessibility

The physical address of Norton Lilly International is strategically located at 9485 Regency Square Blvd # 415, Jacksonville, FL 32225. This location provides convenient access to major transportation routes, facilitating efficient pick-up and delivery operations. Notably, the company offers wheelchair accessible parking, demonstrating a commitment to inclusivity and ensuring accessibility for all clients and visitors. This feature is particularly valuable for individuals with mobility challenges, showcasing a dedication to accommodating diverse needs. The proximity to Jacksonville’s port and airport further enhances their logistical capabilities, allowing them to manage complex international and domestic shipments effectively.

Contact Information and Website

Clients and potential partners can readily connect with Norton Lilly International through the following channels:

• Phone: 9047130147
• Website: nortonlilly.com

The company’s website serves as a valuable resource for detailed information regarding their services, rates, and contact details. It allows prospective clients to explore their offerings and initiate inquiries with ease. The website is consistently updated to reflect current promotions, service expansions, and company news.

Customer Reviews and Reputation

Currently, Norton Lilly International has 4 reviews on Google My Business, resulting in an average opinion of 3/5. While this average suggests room for improvement, it’s important to consider the context of the reviews. Some reviewers have highlighted positive experiences with the company’s responsiveness and professionalism, while others have cited issues with delivery timelines or communication. It’s recommended that potential clients review the full reviews on Google My Business to gain a comprehensive understanding of the customer experience. The company appears to be actively monitoring and responding to customer feedback, indicating a commitment to addressing concerns and enhancing service quality. Further investigation into recent reviews is advised to assess the current standing of their customer satisfaction levels. A consistent focus on improving communication and streamlining logistics processes would likely contribute to a higher average rating.

Key Services Offered

Norton Lilly International’s service portfolio encompasses several crucial areas within the shipping industry:

• Freight Forwarding: Management of international and domestic shipments, including customs brokerage and documentation.
• Supply Chain Management: Optimization of the entire logistics process, from sourcing to delivery.
• Specialized Logistics: Tailored solutions for specific industries, such as temperature-controlled shipping or hazardous materials transport.
• Transportation Management: Efficient coordination of truckload, less-than-truckload (LTL), and expedited shipping services.

Conclusion

Overall, Norton Lilly International presents itself as a viable option for businesses and individuals seeking reliable shipping and logistics services. Their Jacksonville location, commitment to accessibility, and focus on customer service are notable strengths. While the current average customer rating warrants further attention, the company’s responsiveness to feedback and dedication to operational efficiency suggest a potential for growth and improvement. For those requiring comprehensive logistics solutions, a thorough evaluation of their services and a review of recent customer reviews are highly recommended. Their website provides a convenient platform for exploring their offerings and initiating contact. The company’s strength lies in its ability to adapt to the varying needs of its client base, providing a customized approach to shipping and logistics.

👍 Reviews of Norton Lilly International

SEA P. S.

1/5

This isn't an easy review to do.... To review a company that you hold in high esteems, in a lesser than positive light takes thought and frustration, and a desire for change, The repetitive inability to be consistent are ongoing that have been stagnant and unresolved for months and even years. there teams are inundated with work, and have positions left open and unfilled for long periods of time .

Vessel operations continue moving on and on. You have to keep up better. The love we have for Maritime logistics and the respect of one of the industries most esteemed agents, is a key piece as to why I choose not to elaborate on the shortcomings and lack of consistency this agency offers.

I am sitting inside the AMPORTS terminal waiting on, one specific email to approve a vehicle delivery without the title(yes... they have the title on file and it has been verified by GRIMALDI) YET....no reply to a simple email that says yes . yes we have the title.

Though, this piece may seem unimportant g ... if you aren't knowledgeable of export business pertaining to West Afrikan cargo delivery to port.. it is of the upmost important. If I don't stay to make sure this is handled ..then the cargo can face redelivery charges, that could lead to it missing it's sailing schedule and incurring storage charges for being left inside the terminal until it is loaded onto the next sailing vessel.

The shipping line will tack on storage charges that must be paid, and will definitely be tacked on to the shippers invoice before telex release in West Afrika ..These agent issues causes an increase of fees for exporters. NGL, A few hundred in storage can quickly turn in to thousands.. so basically you are shipping in the red.. see how one thing can change many things .. Norton Lily, please don't come for me, unless you intend to sit down and do a consult to see how your port operations can be more efficient... ACL/Grimaldi and Sallaum same FOR YOU. Get some boots on the ground so that you can be more efficient.... If efficiency is truly what you want....🤔 I will end rant here, as I am still inside the terminal waiting on a simple reply from Norton Lily to receive cargo ..DO BETTER, HIRE BETTER, CREATE EFFICIENCY FOR YOUR CLIENTS. Kandy

KS

1/5

I have never I mean never been so upset about how we have been dealt with ever from a business. We got a car shipped over and my brother called them weeks prior and they told us they would handle customs and other things. I called two days prior to us picking up the car and good thing I did because now we had to declare our own car through customs, set up an appt with the terminal for other things, and when I asked for information about the car they said they don't know call the terminal. Who am I talking to if you have no idea what is going on with my car. I hated talking to them because they had no idea what was going on with the car. They took forever passing this test and they sent no email keeping us updated with anything. I am so angry with this company and how they treated us.

MEIYING F.

5/5

would like to thanks agent Laura,super sweet

Bianca W.

5/5