NAPA Auto Parts - Portola Motor Parts - Portola, California

Address: 81 W Sierra Ave, Portola, CA 96122, United States.
Phone: 5308325573.
Website: napaonline.com
Specialties: -.
Other points of interest: Kerbside pickup, Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Quick visit, Batteries, Credit cards, Debit cards, NFC mobile payments, Credit cards, Free parking lot, On-site parking.
Opinions: This company has 56 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of NAPA Auto Parts - Portola Motor Parts

NAPA Auto Parts - Portola Motor Parts 81 W Sierra Ave, Portola, CA 96122, United States

☎️5308325573

⏰ Open Hours of NAPA Auto Parts - Portola Motor Parts

Monday: 8 am–5 pm
Tuesday: 8 am–5 pm
Wednesday: 8 am–5 pm
Thursday: 8 am–5 pm
Friday: 8 am–5 pm
Saturday: 9 am–2 pm
Sunday: Closed

NAPA Auto Parts - Portola Motor Parts is a reputable automotive store located at 81 W Sierra Ave, Portola, CA 96122, United States. This establishment is known for its wide range of automotive products and excellent customer service. The store can be contacted by phone at 5308325573, and their website is napaonline.com.

Specialties of this store include batteries, credit cards, debit cards, NFC mobile payments, and more. Other services provided at NAPA Auto Parts - Portola Motor Parts include kerbside pickup, delivery, in-store pick-up, in-store shopping, wheelchair-accessible car park, and quick visit options.

With a 4.3/5 average rating, this company has received 56 reviews on Google My Business. Customers appreciate the convenience of this store and its wide range of offerings. The store also offers a free parking lot and on-site parking for customers.

👍 Reviews of NAPA Auto Parts - Portola Motor Parts

NAPA Auto Parts - Portola Motor Parts - Portola, California

Vander G. H.

2/5

I have bought two faulty thermostats out of the box. I bought a battery charger which now doesn’t properly charge and takes twice as long to recharge. I bought this charger a month ago.
Most parts I get from here are not well put together to be honest. Service is decent.

Annabell H.

2/5

Napa needs to reevaluate their prices. Needed a pvc valve and they wanted to change almost 9 dollars, while having it shipped in since it wasn't in stock. Drove to Quincy to the other auto parts store and they not only had a friendlier staff, but the pvc valve I needed for like 3 dollars.

charlotte C.

5/5

6/11/18
Ray and his co worker. I apologize I don't know his name. Are awesome, informative, and friendly.
My boyfriend asked questions about a problem we were experiencing with one of our vehicles. Ray was knowledgable and helpful. We thank the guys at Portola NAPA Auto Parts.

Robert A.

5/5

Their Staff is always helpful for whatever you need. Always good to know that! 😺😃🤠

Alex L.

1/5

Ordered a part for my vw, they ordered the wrong part then instead of a refund I got charged. Then I got a rude personal call and was told I owed them money. How does that happen, you clowns owe me for 2 refunds since I was charged instead of refunded, get it? learn to use your POS

Emily P.

1/5

I am just so frustrated and disappointed with this business.

We are visiting family up here in Portola, and we drove up here. We had my father in law look at our vehicle (he is a mechanic) and we decided to go ahead and put new brakes on our vehicle.

My husband and I went to the local auto parts store (Napa) and asked for the brakes we needed. Chad told us that he would have to order the correct ones and they would be ready the next day. He assured is that they would be in and everything would be ready to go.

We payed for the brakes in advance and picked them up today, Friday, June 17 and they were the wrong ones! We leave today and can't wait for another order to be put in.

I'm extremely upset as not only were these the wrong ones, when we called and spoke to Michael about the mix up, he made a comment along the lines of ,"Not Again!" To top it all off, this "auto parts expert" thought that my Hyundai Santa Fe was a Chevrolet! Like, seriously!!!!? The make is a Hyundai!

I just can't even believe that Napa employees people who are so incompetent as well as knowing that this is a reoccurring problem.

This is beyond ridiculous and Napa should take corrective steps to make sure thier company name is not dragged down by total incompetence.

Norm H.

5/5

New store location, Rick was very helpful got what I need. Store well organized and clean staff very helpful seemed to like the jobs

Larry H.

4/5

These guys were very helpful and went out of their way to make sure we got the right snow cables