High Sierra Propane - Portola, California

High Sierra Propane: A Reliable Propane Supplier

For residents and businesses in Portola, California, and the surrounding High Sierra region, High Sierra Propane stands as a trusted and dependable source for all propane needs. Located at 73769 S Delleker Rd, Portola, CA 96122, and easily accessible with a wheelchair-accessible car park and wheelchair-accessible entrance, the company prioritizes convenience and inclusivity. Contact them directly at Phone: 5302911099, or visit their website at Website: highsierragas.com to learn more.

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Specialties and Services

High Sierra Propane specializes exclusively in propane supply, offering a comprehensive range of products and services tailored to meet diverse customer requirements. They cater to both residential and commercial clients, providing solutions for heating, cooking, water heating, and various industrial applications. The company’s dedication to quality and reliability ensures a consistent and dependable supply of propane, vital for maintaining comfort and functionality in challenging mountain environments.

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Key Features and Benefits

Several factors contribute to High Sierra Propane’s reputation for excellence. Firstly, their strategic location in Portola allows for efficient service coverage across the High Sierra area. Secondly, they demonstrate a clear commitment to customer satisfaction, as evidenced by the consistently positive feedback received. Here’s a breakdown of the key elements:

• Reliable Propane Delivery: High Sierra Propane guarantees timely and dependable propane delivery, understanding the critical role it plays in daily life and business operations.
• Tank Services: Recognizing the importance of maintaining safe and efficient propane systems, they offer comprehensive tank services, including inspections, maintenance, and upgrades.
• Competitive Pricing: The company strives to provide competitive and transparent pricing, ensuring that customers receive excellent value for their investment.
• Professional Staff: A team of knowledgeable and courteous professionals is dedicated to providing exceptional customer service and expert advice.
• Accessibility: The wheelchair-accessible facilities demonstrate a commitment to inclusivity and cater to a wider range of customers.

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Customer Feedback and Reputation

High Sierra Propane has garnered a strong positive reputation within the community, reflected in its impressive 107 reviews on Google My Business. The average opinion stands at a remarkable 4.8/5, a testament to the consistently high standards of service provided. Customers frequently commend the company’s professionalism, responsiveness, and dedication to ensuring a smooth and hassle-free experience. Many highlight the personalized attention and friendly service, fostering a sense of trust and loyalty. Specifically, clients appreciate the proactive approach to tank maintenance, demonstrating a commitment to safety and system longevity. The emphasis on reliable service, particularly during the demanding winter months, is consistently praised.

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Location and Contact Information

Address: 73769 S Delleker Rd, Portola, CA 96122, United States.

Phone: 5302911099

Website: highsierragas.com

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Additional Information

High Sierra Propane understands the unique demands of operating in the High Sierra region. Their experience and established network ensure they can handle deliveries and service requests even in challenging weather conditions. They prioritize safety and adhere to all industry regulations, ensuring the responsible handling and distribution of propane. The company’s commitment to customer satisfaction extends beyond simply providing propane; it encompasses building long-term relationships based on trust and reliability. They take pride in being a community partner, contributing to the well-being and prosperity of the region. Furthermore, the website offers detailed information on propane safety, tank sizes, and pricing structures, empowering customers to make informed decisions. Regularly checking the website for updates and special offers is highly recommended.

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👍 Reviews of High Sierra Propane

Karen M.

5/5

High Sierra is the BEST propane utility on the mountain!! Their pricing and their staff are the best! I have dealt with others so I know the difference and I 100% reccomended High Sierra over any other propane company! Super professional and personable!

Leonard H.

5/5

Excellent service. Good people to deal with. They make sure our tank is serviced. Would highly recommend

Meghan B.

1/5

I have had a horrible experience with this company. I called for help as I moved into a new home and was charged $230 for just a phone call. The story changed multiple times that the service tech didn’t leave yet, then they were at my house upon checking cameras they changed the story to they were at the end of my road. I received no customer service and was treated horribly, told they had notes saying I have “history” because I called for help 2 times. One in which they offered to send a tech. Then receive high priced bills with only one.day to pay. The workers are unprofessional and don’t conduct business properly. Just want to warn people.

Jeff B.

5/5

Could not be happier. Had an emergency and Matt came a running and fixed our issue very quickly and with a friendly smile after hours. Highly recommend!!

Yvonne B.

5/5

This company goes above and beyond in customer service. I live on top of a very steep peel, and they never have any problem. Reaching me and servicing my hundred gallon propane tank. I recommend them to everybody!

Mary

1/5

First experience with them was great, good customer service. Second time, got a guy who answered the phone and put me on hold, only to transfer the call to the lady who works there, to tell me we had to prepay for being late. When we went in to pay, we were never told this and when I called to get a refill and check price, the lady said they could come out and gave me a date, and still didn’t tell me about pre paying. Said I call back once I checked prices and when I called back I got this guy with a rude attitude, he put me on hold and transferred the call. Didn’t even have the decency to come back to the phone and tell me himself about pre paying. Only one time late due to a death in the family and work slowed. Bad timing YES.. and with inflation some of us are hurting. Still it was one time. If this is how they run their business, then next time let your customers know and send an email explaining this, or when you go in to pay, say something to your customer, this is how you do business. But you don’t just lay this on last minute when calling to get propane delivered, AND they still didn’t tell us on the first call. It took me calling back and getting this jerky guy putting me on hold to have the lady tell me. Maybe let people know this is how you run your business. Send a letter, send a email with the bill explaining late payments. Say something when you go into pay! There all nice to get your business at first, but if you go over too many months with late a payment, then not so nice, and no understanding whatsoever, and they don’t even explain their rules or let you know what the consequences are for being late past a certain amount of time. They sure did get there finance change along with the late payment and though! Good to know how they work. I’ll be sure to tell family and friends to go somewhere else. Get it together High Sierra. Being polite should be at all times not when it fits you! And if you put someone on hold, come back to the phone and handle the conversation you started, don’t pass it off to someone else. They sure are were nice first time to get your business.

Samuel L.

5/5

Great local company. Their prices are good and they usually have a good delivery time. Highly recommended in my opinion.

PR V.

5/5

For over forty years, we were required to utilize the services of PG&E down at "sea level" for our natural gas needs. Dozens of times, screaming at Customer Service folks......
Now we have moved to the The Sierras and have a choice in our gas needs. We decided on High Sierra Gas, and have had almost as many great experiences with the staff there. This past Winter has proven just how difficult service can be with storms, higher gas usage, etc, and the gang at High Sierra has not only been competitively priced, but also have bent over backwards to get us delivery, come storm or sunny skies.