Legion Express Inc - Chicago, Illinois

Address: 1965 W Pershing Rd, Chicago, IL 60609.
Phone: 732708383.

Specialties: Trucking company.

Opinions: This company has 4 reviews on Google My Business.
Average opinion: 2/5.

📌 Location of Legion Express Inc

⏰ Open Hours of Legion Express Inc

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Legion Express Inc is a trucking company located at 1965 W Pershing Rd, Chicago, IL 60609. They can be reached by phone at 732708383. The company specializes in providing trucking services.

While the company has been in business for some time, they have only received 4 reviews on Google My Business, with an average rating of 2/5. This suggests that their level of customer service and overall performance may need improvement to better compete with other trucking companies in the area.

Some areas where Legion Express Inc could focus on improving include:

  • Enhancing customer service and communication
  • Improving the reliability and timeliness of their trucking services
  • Addressing any issues or complaints quickly and efficiently

In order to attract more customers and increase their online presence, the company may benefit from actively seeking out and addressing customer feedback, as well as implementing changes based on this input. By focusing on these areas, Legion Express Inc has the potential to improve their reputation and become a more competitive trucking company in the Chicago area.

👍 Reviews of Legion Express Inc

Legion Express Inc - Chicago, Illinois
Kristen K.
1/5

Would in no way recommend this company. First of all they brought too small of a truck. Asked repeatedly if it would all fit and was assured that it easily would. Then proceeded to jam (and tear holes in) a 5 month old mattress in the door all because door would not shut due to being too small of a truck. Propped ladders and dollies against it so the load would not fall out the still open door. Packed the truck until 10pm making noise in neighborhood. Ended up forgetting a bunch of stuff out on the lawn(patio furniture set) due to it being dark, which now ended up being left behind for new home owner. Ripped said mattress, broke motorcycle plastics, broke dyson vacuum. They then ended up charging $2000 over the initial quote. When we filed a claim for above mentioned damages (plus others) it goes to a second party and they estimated $56 would cover the damages!?!? WHAT? Finally agreed just to be done with the whole situation, and still to this day, ONE YEAR LATER, never received the check. When contacted, the second party said they did everything they had to and now we need to bother the moving company to get the actual check. Lesson learned.

Legion Express Inc - Chicago, Illinois
Bud W.
1/5

For starters, in my opinion and I am not an attorney, Legion Express unilaterally breached the Binding Estimate that was signed by me and agreed to by both parties.

1. The Binding Estimate was for a direct shipment from my home in Naperville, IL to a home I purchased in Raleigh, NC. Further, the shipment was not to be handed off to another third party motor carrier per the Binding Estimate. According to the Federal Motor Carrier Safety Administration document Your Rights and Responsibilities When You Move document, motor carriers are required by law to identify the names and addresses of any other motor carriers, when known, that will participate in the transportation of the shipment. On the day my shipment was supposed to be delivered in Raleigh, I received a call from a Charlotte based motor carrier delivering my shipment informing me there had been some kind of accident and my shipment would not be delivered that day.

2. In addition to handing the shipment to another motor carrier which was not approved by me nor would it have been approved by me if I had known, the shipment was supposed to be a direct haul as the miles indicate on the Binding Estimate indicate and agreed to by Legion express. Charlotte isn’t even on the direct route to Raleigh from Naperville, IL.

From there it only got worse. I moved 36 items many of which were large and heavy. My shipment filled up most of Legion Express’s 16’ or 18’ truck. All of the items were woodworking equipment, and several of them were on mobile bases made of 1/8” thick steel because several items weighed between 150lbs. to 450 lbs. with cast iron tops. When loaded on Legion’s truck in Naperville, IL, the heavy items were rolled unto the truck’s electronic lift gate and put into the truck. I witnessed the loading, and everything was good as the truck left the house. But when the items were transferred into the other motor carrier’s truck in Charlotte, I believe both carrier trucks were backed up together so all of the heavy items could be rolled directly from one truck to the other. Apparently no one even gave any thought to unloading these items from a truck without an electronic lift gate. So when the heavy items were unloaded in Raleigh, the mobile bases did not work out when trying to roll the items down the truck ramp given the slope of the driveway, and length and width of the ramp. Literally at the bottom of the truck ramp every heavy item and its mobile base had to be carried out farther from the bottom of the ramp to unload. As a result, every mobile base had heavy items dropped on them to the point where the 1/8” steel was broken and/or bent to the point where the mobile base was no longer mobile with nothing on it. The mobile base for the 450lb. cabinet table saw was too wide to be used on the ramp. So you can imagine how disastrous it was as the two moving guys had to carry it down the truck ramp and then dropped it on the mobile base. Surprisingly, the cabinet saw mobile was the only that wasn’t broken. When I told the movers the house had a residential elevator which could be used to move the saw to exposed basement, they either did not understand what I said given their native language was not English (Russian ?) or just decided it wasn’t necessary. So while I went to get a screwdriver to remove a few parts from the cabinet saw so it would fit in the elevator, the movers decided to try and roll a 450 lb. table saw on the lawn which has a significant slope to the backside of the house. To understand how stupid this was imagine trying to roll a refrigerator, which also has 4 small wheels to make it mobile, along the grass. At one point, my $4,500 cabinet almost went rolling down a 40 foot drop off in the back of the house.

Litigation wasn’t a viable alternative for me. To file a lawsuit against Legion Express, the contract requires the lawsuit to be filed in Broward County, FL, and I would have to pay Legion Express’s reasonable legal fees, administrative costs and court costs incurred as a result of litigation.

Legion Express Inc - Chicago, Illinois
B W.
1/5

This company has owed me for over a year now and is still refusing to pay. I now have a complaint in with the DOT on the Federal level. I am waiting to see what they will do to this Company. Hopefully, their license will be pull, until they learn how to treat customers. I have been told that this company is operating under a false license and will not return the Attorney General's calls or answer any letters. Hopefully the DOT is still searching and will make him pay. I wonder if the IRS can charge him (Walter Alvarez) for all the items he has taken, damaged and refuse to reimburse his customers. Hopefully, if we keep putting the word out, he will have a drop in customers! GOD will take care of him!!!!

Legion Express Inc - Chicago, Illinois
Olga T.
5/5

I received my staff really fast. No delays. Friendly staff! Definitely recommend!

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