Kuebix, A FreightWise Company - Brentwood, Tennessee

Address: 214 Centerview Dr #100, Brentwood, TN 37027, United States.
Phone: 8002208610.
Website: kuebix.com
Specialties: Logistics service, Software company.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible parking lot.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Kuebix, A FreightWise Company

Kuebix, A FreightWise Company 214 Centerview Dr #100, Brentwood, TN 37027, United States

☎️8002208610

⏰ Open Hours of Kuebix, A FreightWise Company

Monday: 7 a.m.–7 p.m.
Tuesday: 7 a.m.–7 p.m.
Wednesday: 7 a.m.–7 p.m.
Thursday: 7 a.m.–7 p.m.
Friday: 7 a.m.–7 p.m.
Saturday: Closed
Sunday: Closed

Kuebix, A FreightWise Company

Located at 214 Centerview Dr #100, Brentwood, TN 37027, United States, Kuebix is a renowned logistics service and software company. With a phone number of 800-220-8610 and a website available at kuebix.com, the company specializes in providing cutting-edge logistics solutions. Here are some additional points of interest: their office is wheelchair-accessible, featuring both an entrance and parking lot designed for easy accessibility.

According to Google My Business, Kuebix has received 10 reviews, averaging a rating of 3.5 out of 5 stars. This indicates that the company is well-regarded within the logistics and software industries for its dedication to providing efficient and reliable services.

👍 Reviews of Kuebix, A FreightWise Company

Kuebix, A FreightWise Company - Brentwood, Tennessee

Brian

2/5

We had been using Kuebix for over 2 years and had very few complaints other than the most unintuitive UI imaginable. Once FreightWise purchased the platform is when the issues started. All of sudden, features like invoicing didn't work. API's disconnected. Login issues were common.

Their support is horrendous. Shoutout to Chris, a technical support analyst at Kuebix for doing the absolute bare minimum and trying to gaslight by saying multiple times, "we never had that feature." Bye Felicia.

TLDR; the UI is 1/10, support is 2/10. Check out MyCarrier, way better platform.

Matt R.

3/5

We have had Kuebix live and connected to Netsuite for almost a year. We have yet to move out of integrations and into customer support. I have had various issues throughout the process and the customer support and response has been extremely poor. If I have an issue, there are several times where I needed to send multiple emails to even get a response back. They do not make communication and follow through a priority. I still have open issues that were either not resolved or they created work arounds. Overall, we like the software but not the overall way the project was implemented or followed through. If the software is used independently of Netsuite, it works pretty well. The linking to Netsuite is a little clunky. Overall, it has improved our shipping process but I would love to get to using it to its fullest and not continue to be stuck waiting. Unless I am driving the questions or project, nothing is being communicated.

John C.

5/5

We have been a partner with Kuebix since 2016. The quality of their product in a 1-10 rating would be a 20! They are subject matter experts in the supply chain and logistics industry and it is visible through their TMS system. Outside of having a superior product, the customer support level is also way above average. I would recommend anyone trying to transform their supply chain or logistics network to add Kuebix to their tool box.

rishi L.

5/5

Great work environment.

Norman Z.

4/5

A really fun place..

Mark B.

5/5

Awesome place

A B.

1/5

Jahangir A.

1/5