Diligent Delivery Systems - Dallas, Texas

Address: 10900 Goodnight Ln #100, Dallas, TX 75220.
Phone: 8883743354.
Website: diligentusa.com
Specialties: Logistics service, Courier service, Delivery service, Distribution service, Freight forwarding service, Shipping company, Shipping service, Transportation service, Trucking company.
Other points of interest: Onsite services, Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 56 reviews on Google My Business.
Average opinion: 3.7/5.

๐Ÿ“Œ Location of Diligent Delivery Systems

Diligent Delivery Systems 10900 Goodnight Ln #100, Dallas, TX 75220

โฐ Open Hours of Diligent Delivery Systems

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Diligent Delivery Systems, located at Address: 10900 Goodnight Ln #100, Dallas, TX 75220, is a renowned company that specializes in a variety of logistics and transportation services. With a strong focus on customer satisfaction, Diligent Delivery Systems has established itself as a reliable partner in the industry.

The company offers an extensive range of services, including:

Logistics service
Courier service
Delivery service
Distribution service
Freight forwarding service
Shipping company
Shipping service
Transportation service
* Trucking company

These services are designed to cater to the unique needs of each client, ensuring efficient and timely deliveries. Diligent Delivery Systems prides itself on its ability to provide personalized and professional solutions.

One of the key features that set Diligent Delivery Systems apart is its commitment to accessibility. The company provides on-site services, making it easier for clients to access their expertise and resources. Additionally, they offer a wheelchair accessible entrance and parking lot, ensuring that all clients can comfortably access their facilities.

Diligent Delivery Systems has received 56 reviews on Google My Business, with an average opinion of 3.7/5. This reflects the company's dedication to providing high-quality services and maintaining strong relationships with its clients.

๐Ÿ‘ Reviews of Diligent Delivery Systems

Diligent Delivery Systems - Dallas, Texas
unknown U.
1/5

We waited on paychecks to be delivered all day to our employees. These lazy workers here decided they didnโ€™t want to deliver so they put a note saying wrong address when it was the right one. I call to figure out where it is and they said thereโ€™s nothing they can do when our employees are waiting on their hard earned money. Then diligent decides to hang up on me since I told them they need to figure out how to get my staff their money today since they need their money. Horrible company and we have had problems with them on over half of the deliveries we are supposed to have. Stay away from this company, they clearly donโ€™t care.

Diligent Delivery Systems - Dallas, Texas
J L.
2/5

I feel like Diligent could do better about answering calls, customer inquiries, and sticking to timeliness. We were given last Thursday between 11am and 3pm for our delivery time, our order is not here yet and no one is answering the phones. YRC said the delivery is in their hands and while I have no doubt that it will show up, but just our we expect more professionally accurate service than what's been provided. Hopefully someone reads this to someone who knows someone at Diligent to help them know how much we depend on adherence to timeliness for business.

Diligent Delivery Systems - Dallas, Texas
Nemo M.
5/5

I like how it's always quick in and out here at this location. Workers are helpful thanks

Diligent Delivery Systems - Dallas, Texas
Cole
1/5

If my overnight orders contain too many packages its almost a guarantee the "warehouse forgot one". Even smaller orders I am almost always short something. Customer service is of no help and mostly just there to reiterate the fact that I did not get my stuff or tell me my orders were delivered when they were not. Granted there isn't much that can be done after the fact. Currently on hold for 18mins this time. Will probably hang up since she'll most likely come back to tell me the missing items will be here "tomorrow". Would not recommend.

Diligent Delivery Systems - Dallas, Texas
Denesha C.
1/5

The lady that answer diligent delivery systems phone was rude and hung up on me. I told her i been contacting one of the managers and I'm not getting a response, she said wait a lil more, I ask to speak to corporate, she said no mam and hung up? When I called back she made sure the phone said she was busy? Wow, she is handling all their buisness calls. Not good at all. This was today Tuesday the 25th of July 2023. Poor customer service skils

Diligent Delivery Systems - Dallas, Texas
Jordan A.
5/5

My company has used Diligent for a while now and they always take care of business in a timely fashion and are here to assist us whenever we need. Our rep, Karen Wyckhouse, is especially attentive in assisting and solving any problems that may arrise; a huge thanks to her and her team.

Diligent Delivery Systems - Dallas, Texas
Robert M.
1/5

Horrible service. Ordered a set of 200.00 fender liners from a distributor and took 5 days to receive them. 45 minute drive. First they lied and said they were delivered and signed for. Checked cameras, they never showed. Then was promised they would deliver at 10a.m. on a Saturday since that's the time we open. Shows up at 5:58a.m., no confirmation signature. Just left the package label side up showing the 200.00 value. 4 hours, that package sat at the front door 100ft from highway 80. Incompetent delivery driver. Lucky for them I'm honest cause I really could screw them over. Instead, I'll leave this one star.

Diligent Delivery Systems - Dallas, Texas
b C.
1/5

real awful service while waiting on infinite hold you listen to a voice greeting and run down of company this recording speaks of how awesome their service is 27 mins into holding haven't talked to anyone yet. Here I have time to quote " looking for a dependable delivery service choose diligent with there 99% delivery accuracy lol yeah ok why are calling and placed on hold again.

5/18/2022
Still very awful service from phone service to the delivery service. The claims you make on your website and the hold prompt on the phone are a bit deceiving and just plain inaccurate.

5/19/2022 Your response is irrelevant to my comment you are clearly confused.

5/19/2022
32:06sec on hold can you explain

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