Assist To Transportation LLC - Manitowoc, Wisconsin

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Assist To Transportation LLC is a reputable transportation company located at 71 Albert Dr, Manitowoc, WI 54220, United States. They specialize in providing handicapped transportation services, making it easier for individuals with mobility issues to travel safely and comfortably. The company is committed to ensuring that their clients receive top-notch service, which is why they have implemented wheelchair-accessible vehicles and facilities to accommodate their needs.

Wheelchair-accessible parking and entrance are available at their location, ensuring that clients can easily access their services without any hassle. This attention to detail and commitment to accessibility sets Assist To Transportation LLC apart from other transportation companies in the area.

With a phone number of 9206828820, potential clients can easily reach out to the company to inquire about their services or to book a ride. The company's dedication to customer service is evident in their prompt responses and willingness to accommodate special requests.

Assist To Transportation LLC has received 33 reviews on Google My Business, providing valuable insights into the quality of their services. While the average opinion is 2.8/5, there are still many satisfied customers who appreciate the company's efforts to provide accessible transportation options. This feedback helps potential clients make an informed decision when choosing a transportation service.

In summary, Assist To Transportation LLC is a reliable and accessible transportation company that specializes in handicapped transportation services. With wheelchair-accessible facilities, a dedicated phone line, and a history of positive customer experiences, they are well-equipped to serve the needs of their clients in Manitowoc and the surrounding areas.

",
"summary": "Assist To Transportation LLC is a handicapped transportation service in Manitowoc, WI, offering wheelchair-accessible vehicles and facilities, with a phone number of 9206828820 and 33 Google My Business reviews.",
"keywords": ["Assist To Transportation LLC", "handicapped transportation", "wheelchair-accessible", "Manitowoc", "Wisconsin", "transportation services"],
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"quality_score": "7",
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"language_used": "en"
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👍 Reviews of Assist To Transportation LLC

Blake S.

1/5

I just had the most unprofessional, and down right rude experience with Assist. It's not like it's the first time they have decided for me when my pick up time would be, but this time they drove up, I was told there's no room, laughed at, and they drove off. I was given no time of when or if they would be back, no explanation or game plan on how to proceed. Just left clueless to wonder. If you are looking for a trustworthy and ontime ride look else where. All you will get here is missed appointments, unsafe alternate drivers, and disappointment.

Taylor H.

1/5

The fact I have to put 1 star is disappointing, it shouldn'thave any stars. To start I find it funny how with all the low reviews the company takes no time to respond.
Today I was almost t-boned by one of their drivers in the Meijer parking lot (refer to picture for license plate). I work in elder services and if anyone or myself EVER drove in the careless, irresponsible and lack of sense way, you would be fired on the spot. WITH PEOPLE IN THE VAN ON TOP OF THAT! So far I have reached out to friends, family and any one related with our services to NEVER use their "service"...if you can call it that.

Raymond B.

1/5

My ride was scheduled for 9:00 a.m. They called from the office at 5:30 a.m ...(3 and a half hours before my time to be picked up!!!)waking me up out of sleep,...and the woman ( I believe it was Jamie or Dawn)from the office at Assisted to Transportation said " You have FIVE MINUTES to get in the van! Are you going or NOT?!!" VERY RUDE!! She also said that " her coworker" left a voicemail on my phone telling me they would be picking me up. I checked my voicemail and THERE WAS NO SUCH VOICEMAIL AT ALL!!! I called her back and told her that there was no voicemail...she became HOSTILE and said " you think I'm gonna take YOUR word over my COWORKER?!!! I informed her I was NOT LIEING TO her! She actually LIED about leaving a voicemail the day before my scheduled trip! They ALL talk about people IN RECOVERY as HORRIBLE INDIVIDUALS and they have no problem treating them as such!!!They also overload the vans which is extremely dangerous...just to make more money! I have been asked to leave the van and wait for another van of theirs to come get me.( This is STRICTLY AGAINST MTM RULES AND POLICIES!!!)I was told 20 minutes. I stood in the pouring rain for an hour and a half in the cold and rain!!! The owner of Assist to Transportation (Steve) finally picked me up and gave me a ride home!!! I refuse to ever ride with this "transportation service" again! These people really need to stop acting like they are SUPERIOR to those of us who are in recovery!!! The way the look down on those in recovery,crack jokes about, lie to, and look at and talk about with disdain is unacceptable!( I would like to add that I haven't had any problems with the owner himself, Steve...OR any of his drivers... Not once...)But I have never been treated so badly by ANY OTHER TRANSPORTATION SERVICE ANYWHERE....and I have been using transportation services every week for the past 8 years. The women working in the office ( Jamie and Dawn) have always been angry and rude to me. I have always tried to respond to them with the opposite attitude hoping we could get along with each other. They don't really care about ANYTHING except packing the vans full for more money...What gives them THE RIGHT to treat others like crap?!!! What if the roles were reversed?!! How would THEY FEEL?! How would they handle being treated like THEY ARE inferior to others!! I have a feeling they wouldn't be able to handle it!!! There IS MORE but what good will it do? I am glad that MTM is back and NOT VEYO! NOW maybe they will be held a little more accountable for their rudeness and hate filled demeanor.

Kenlyn T. G.

5/5

My mother is in assisted living and we decided that taking her to doctor appointments in my car is way too much work. So we signed up for the service. Yesterday was my first trip with my Mom and both drivers, Sue and Angela made the trip so easy. They really care about the people they are transporting. I can see that safety is a priority and they are very friendly. They were on time for pick up and the wait for return was minimal. Thank you.

Brittany R.

1/5

An Assist to transport dropped off a patient at the company I work for. Being in the medical field for 8 years I was surprised that this patient was hanging half way out of his seat. Cognitive disorder or not the people who work for this company should preserve every individuals dignity to the best of their ability. When calling the company for a complaint the lady on the phone was incredibly rude. She stated I could talk with her directly and then proceeded to intervene and interrupt when it wasn't what she wanted to hear. I was very upset as well as the family that a patient had been treated this way and NOONE should have to go through something like that.

MbR

5/5

Jade was my driver and this was my 1st time using medical transport. She was awesome, got me to my appointment on time and was waiting in the waiting room to pick me up. She made my transport very comfortable and was such a nice person to deal with. I hope she'll transport me again, if needed. Really pleased with the service.

Amy W.

1/5

When I call the business Jamie speaks over me and passes the blame on to everyone else. She outright lied about why my son was abandoned at his job when they didn’t show up to pick him up. You cannot rely on their service. Do not trust them. If I could give zero stars I would.

Luke G.

1/5

This assist to transport van was speeding in excess of 15 mph over the limit, with a medical patient in it, and riding to almost touching my bumper while my child was in the back seat.