Brownstone International INC - Portland, Oregon

Mel B.

Great Import Brokers! When our longtime broker retired several years back, he recommended his customers move their business to Brownstone. We did and we're very happy. During COVID -when containers were piling up in Long Beach- they somehow side-slipped the 6 week delays other importers were suffering and had our pallets to Portland in under a week. They insisted there was nothing magic, but all I saw was magic!

They're always responsive! They pick up the phone! They give competent answers!

10 Stars!
Mel Birge
RecumbentPDX

Jessica B.

The team at Brownstone International provided excellent, knowledgeable, and friendly service to help us with our company's first import by Ocean. We will definitely use them again when the need arises. Thank you specifically to Taka and Jory for being great to work with.

Benjamin M.

We were a first time importer and brand new to the detailed import process. Brownstone did a great job in taking charge of the process and got our shipment through smoothly and quickly. As it was our first time, we asked a lot of questions. The folks at Brownstone answered them right away, great customer service. They didn't shy away from a new and smaller customer. We plan on importing more goods, becoming a larger customer, and will utilize Brownstone services again and again in the future. I highly recommend Brownstone!!

michael R.

Brownstone Int'l did an outstanding job helping us get my truck imported into the US from Canada. We only had 3 days to get everything done because I was returning to Canada and the truck was to be gifted to a friend. On the third day, we first had correspondence with our Brownstone agent at 5:30 am. He did such a thorough job that the paperwork was completed in 15 minutes at their office, our visit to Customs also took only 15 minutes before getting stamped (approved) and the DMV attendant said we made her job easy because the paperwork was done so well. By early afternoon on the 3rd day it was done.

For what it's worth, we didn't know one broker from the next on our first day. We called a few brokers near the US Customs office and apparently most don't do vehicles imports - but those that we spoke with recommended Brownstone to do the work. If Brownstone is that highly regarded by other brokers you can believe they're also highly regarded by US Customs.

pierre V.

We are very pleased with Brownstone very professional and efficient assistance in handling the US side of the operation. Thanks to Mr Taka and the rest of your team the import went smooth and with no issues.
We look forward to work with you again

Michelle K.

Brownstone made it so easy to import our trophies. Paul and his team are a top notch company. They definitely exceeded my expectations! Thanks

Matt P.

Exceptional Customer Service! I had the pleasure of entrusting Brownstone International with the coordination of my international shipment from Africa to Portland, Oregon. It provided me with immense peace of mind knowing that Brownstone International was my agent of record. I was able to pick up the crate of expensive valuables from their warehouse where it was stored, and I feel like they took care of my best interests from start to finish. Paul Panganiban is curteous, knowledgeable, and very communicative. I highly recommend using Brownstone for any transport of logistical needs!

Justus K.

I purchased goods via Alibaba having very little experience with customs, coordinating freight & delivery. I showed up to the warehouse in PDX with all the required forms and was able to pick it up without any issues. I am grateful to the entire team!