Coyote Logistics - Chicago, Illinois

dshealey3015

Did a "expedite " overnight load for them Jan 14th. Sent paperwork in as soon as it was signed in the wee hours of the morning. Nothing showed in Triumph pay after 3 business days (as that's who they use). In my carrier setup packet, am set for quick pay. Spoke to multiple "coyoye reps". 2 Triumph pay service reps say they still never recieved the paperwork from Coyote to release. It is now Jan 27 and still not paid.

Luke C.

DO NOT ship with them. I shipped and disputed the price as they had weighed the pallet at 795lbs but I had a certified weight ticket at 475. I refused to pay and told them I’m disputing it. After responding to their emails to start a claim they sent me to collections. Currently fighting but ridiculous that you can start a dispute and still be sent to collections and have your credit score affected.

Rhonda H.

If I could give them a zero I would. I run a trucking company and dealt with hundreds of brokers. I have had the worst experience with Coyote by far, than any other broker I have ever dealt with. They never pay the full invoice amount, and if any situation arises, ie traffic jam, flat tire, etc, they will literaly cuss you out. I have 2 invoices with 7 HOURS detention and they refuse to pay it even it though it is signed by the warehouse and I have GPS backup. Dont ever take a load from them

SLAY

Big mistake for joining XPO/RXO They are taking business from long time Coyote carriers to give to theirs we are seeing it get done in real time!

No matter what us drivers do! STOP EXCEPTING LOW RATES. Know tour worth!

Bea N.

UPDATE: After sharing this review with Coyote Logistics, they responded and paid us. It shouldn’t have required us to leave this review for them to take us seriously and pay the outstanding invoice.

COYOTE LOGISTICS (nka RXO) - OVER 120 DAYS PAST DUE! DOES NOT PAY CARRIERS - DRIVERS for hauling their loads. We have been attempting to collect payment for a load paying $900 that our company hauled for Coyote since April of 2024. We have provided all necessary paperwork multiple times, and have been pushed from one department to another, including claims, where the claims agent emailed us and indicated that she has cleared us for payment. That was on August 13, and still no payment. When we call her, she does not call us back. DRIVERS!! DO NOT ACCEPT LOADS FROM THIS COMPANY!! You will have to fight to be paid! OVER 120 DAYS PAST DUE!

Don H.

These guys are a bunch of scammers. We had a load on and coyote kept calling every other hour through the night and our driver finally told them to leave him alone he’s trying to sleep. So they banned us now for doing any loads for them, and they have not paid us for the load we were on. And it was for $2800 so it looks like we’ll just have to take them to small claims court. They are the worst in the business and they are rude as hell. Now when we call them about getting paid once they get our MC# they just hang up the phone. I suggest you run from his guys.

Kristijan M.

Our company Kinetix Enterprises had great experience with Coyote. Big shout out to Ethan Farley for his exceptional services, understanding and deduction.We will definitely work with him again in the future.
Highly recommended !!!

KitFox101

If I could give them 0 stars I would. Everytime I ether call about a load posted. The response I get is covered or can not work with and phone slammed. Or when I did book a load. They would give me a bullshit answer saying "Awwww. It was suppose to be on a reefer". Or "we will have to cancel the load with you. It was suppose to go on a flatbed". You can just hear the snarling sarcasm in the voice. I dont even get the $150 TONU from them!! Stay away from these people.