Young's Jewelers Inc. - Benton, Arkansas

Jessica P.

I've had mainly good experiences at Young's, but have had 2 bad experiences that could've been avoided. Today they were kind enough to fix my daughter's necklace for free. My husband bought my wedding set here, and I still love it to this day! They're great people, but I wouldn't say they're the "best around".

Jamie C.

I LOVE their selection! We bought a few pieces, and had a necklace fixed. Great service, and you can’t beat their prices! Will continue to tell (everyone) about this wonderful place!

Donald M.

Absolutely horrible customer service. I had brought a ring to be repaired last year, they had it for three months and couldn’t get me an estimate on it. I had brought a watch around the same time to be repaired, which they gave an estimate of around $120 to be fixed by their watch guy in New Orleans. About four months later I get a call saying the guy is waiting on parts to come in and it should be done in a few days. It being done in a few days turned into them having no idea when it would be fixed, if at all. I told them to keep the watch and give me a new estimate when they could. Messaged them in June on Facebook after not hearing anything for several months asking them to have their watch guy send my watch back and I would take it somewhere else. They said they would have to look for the ticket with it being so old. I go to ask for my watch back today after another three months of nothing and them finally opening another location. The owner takes a watch out of the yellow bag with my name on it and it wasn’t even my watch and finally finds it after looking around in the back of his shop.

Barbara H.

I just love YOUNG'S Jewelry. I have bought and sold there. Rick is the nicest person.

A.F. J. M.

Hurry in, everything is 50% off as of this writing 22 November 2017.

Friendly, knowledgeable staff. Great selection.

Thought my watch battery was bad, they tested it, said it was fine, but maybe the [analog] watch needed a little lubrication, oiled it, and sent me on my way. No charge. This is the kind of down home, old fashioned service that's hard to come by these days. And this is why places like this get my repeat business before the big guys.

Shirley W.

Happy they reopened after the fire....nice new building.got me a nice silver chain necklace

Neil W.

Did a great job adjusting my watch band

Joseph L.

Dropped off my son's watch August 15th to have a lost watch band pin replaced, battery replaced, & a link added to the band. I had to call to ask for updates (links were on back order, not shop fault, but they were rude about it all.) Picked up today & the missing pin was not replaced, band was not connected, & battery was not replaced. The back is scarred up, was stuck, & Mr. Young was adamant that sending the watch to Fossil was the only remedy; within 2 minutes, in a moving car, I had the back off & battery ordered.

Mr. Young should keep in mind that not all of us are boomers with bad hearing, so we absolutely can hear him mutter trashtalk from the back of the store.

Overpriced merchandise, slow repairs, horrible customer service, terrible communication skills. Thanks for the horrible experience, cosmetic damage to a sentimental piece, & being good for nothing.