Customer Service Quality Transportation Trucking - Little Rock, Arkansas

Okay, here’s a detailed description of Customer Service Quality Transportation Trucking, presented in a formal and helpful tone, incorporating the provided information and aiming for approximately 400 words:

Customer Service Quality Transportation Trucking: A Reliable Partner

Customer Service Quality Transportation Trucking, located at 7325 Zeuber Rd, Little Rock, AR 72206, is a dedicated trucking company focused on providing dependable and professional transportation services. Their phone number is 5014922323. While they currently don't have a dedicated website, this description aims to provide all essential information for prospective clients and drivers.

Company Overview & Specialties

This company specializes in trucking company operations, demonstrating a commitment to efficient and safe freight movement. They appear to prioritize building strong relationships with their drivers and clients – a sentiment consistently echoed in customer feedback. It’s noteworthy that Customer Service Quality Transportation Trucking identifies as a women-owned business, which speaks to a potentially strong emphasis on supportive and inclusive work environments.

Location and Accessibility

Situated in Little Rock, Arkansas, the company’s address at 7325 Zeuber Rd offers convenient access for both dispatch and logistical operations. The location is strategically positioned to serve transportation needs across the region, though specific service areas would require direct inquiry.

Key Attributes and Values – Based on Feedback

Numerous customer comments highlight several key strengths. There's a palpable sense of pride in the company’s trucks – they’re described as “great” and well-maintained. A significant factor contributing to driver satisfaction is the responsiveness and helpfulness of the staff, particularly the maintenance and breakdown teams, who are consistently praised for their willingness to assist regardless of the time or day. The owners, specifically Arthur Beach, are frequently mentioned as being approachable, caring, and creating a family-like atmosphere. Pay and freight opportunities are also consistently cited as positive aspects, contributing to the overall driver experience.

Customer Sentiment & Reputation

Customer Service Quality Transportation Trucking currently has 61 reviews on Google My Business, with an average opinion of 3.4/5. While the average is respectable, the overwhelmingly positive nature of many of the reviews suggests a strong foundation of driver loyalty and satisfaction. Drivers consistently express that this is “the best” company they’ve ever driven for and emphasize the feeling of being valued and supported.

Additional Points of Interest

Based on feedback, the company places a high value on employee well-being and provides a supportive working environment. It’s clear they value open communication and a dedication to resolving issues promptly.

For anyone seeking a reliable trucking partner with a reputation for excellent customer service and a focus on its drivers, Customer Service Quality Transportation Trucking warrants further investigation.

👍 Reviews of Customer Service Quality Transportation Trucking

Mack

5/5

Best company I ever drove for. .PERIOD....GREAT OWNER AND STAFF. GREAT TRUCKS!!!!!

Jimmy D.

5/5

Great company great staff esp. maintenance and break down staff . They are willing to help no matter what time of day , holiday or not . Owners are great people . All around great staff .

Albert R.

5/5

They have a great staff and they owner Arthur Beach is the best. Nice trucks, good pay and plenty of freight. Had to leave due to some circumstances but will always remember everyone. Mr. Beach will make you feel like family and take care of ya.

larry N.

1/5

Just witnessed driver from this company get out of his truck, Pee between the truck and trailer. Not even parked I. A space but could have easily walked in the building. It was directly behind him. Truck number 16039, trailer15022.

Ashley N.

1/5

This truck just ran me off the road and didn't even care he kept going. I have a 6 month old baby in the car. Very stupid drivers! No one will answer the phone so I can let his boss know what he's out on these roads doing.!

Jennifer D.

5/5

CSQT is a mid size trucking company that loves their drivers. Since July 2019 the company has been rebuilding and revamping. There is a new President that truly understands the transportation needs of the company. Operations is being led by a new director that is changing the culture for CSQT. The Director of Safety and HR has a huge heart and listens to the drivers. If you are looking for a forever home as a driver Check out CSQT

Katie A.

1/5

This company is garbage and if you do your research you will see how many people they have given wrongful abandonments and dac reports to. Stay clear of them. The owners son will run this company to the ground. Its only a matter of time and i cant wait to see it happen. Do your homework and stay clear of this company!

Aubrey M.

3/5

I don't know about the company itself but I saw one of their drivers get in his truck ( with a trailer) and didn't do the walk around check to make sure everything was good.