Pilot Travel Center - Caddo Valley, Arkansas

Address: 170 Valley St, Caddo Valley, AR 71923.
Phone: 8702453119.
Website: locations.pilotflyingj.com
Specialties: Truck stop, Convenience store, Gas station.
Other points of interest: Onsite services, Delivery, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Food, Quick visit, Checks, Credit cards, Debit cards, NFC mobile payments, SNAP/EBT, Credit cards.
Opinions: This company has 3228 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Pilot Travel Center

☎️8702453119

⏰ Open Hours of Pilot Travel Center

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Overview of Pilot Travel Center

Located at 170 Valley St, Caddo Valley, AR 71923, Pilot Travel Center stands as a vital stop for travelers on the road, particularly those needing a truck stop, convenience store, and gas station services. This center is not just a pit stop but a comprehensive facility offering a variety of services under one roof. With its address being 170 Valley St, Caddo Valley, AR 71923 and a phone number 870-245-3119, it's easily accessible for those on their way or needing emergency supplies.

Facilities and Services

The center boasts an array of on-site services, including delivery options and even same-day delivery, making it a go-to spot for travelers needing to stock up quickly. For comfort and accessibility, Pilot Travel Center features a wheelchair accessible entrance and a wheelchair accessible parking lot. The establishment caters to diverse needs, accepting checks, credit cards, debit cards, and even offering NFC mobile payments. This inclusivity extends to payment methods like SNAP/EBT, ensuring that a wide range of customers can benefit from its services.

Shopping and Dining

Customers can enjoy a convenient shopping experience at the convenience store on site. Whether you're in need of snacks, beverages, or travel essentials, the store has got you covered. For those looking to grab a quick bite or a hot meal, the center likely offers dining options, allowing travelers to refuel both physically and energetically before continuing their journey.

Customer Experience and Reviews

Despite its comprehensive offerings, the customer experience at Pilot Travel Center has received mixed reviews. On Google My Business, it boasts a respectable 3,228 reviews with an average opinion score of 4.1/5. While many praise the cleanliness and good service, some feedback highlights areas for improvement, particularly concerning the lengthy wait times for showers and service lines that move slowly. It's worth noting that these issues seem to be more related to high traffic periods rather than systemic problems within the facility.

Recommendation for Visitors

For anyone planning to visit or needing to reach Pilot Travel Center, it's highly recommended to check their official website locations.pilotflyingj.com for the latest updates on services, hours of operation, and any special events they might be hosting. This step ensures a smoother experience, allowing travelers to plan their stops more effectively. Given the center's wide array of services and its convenient location, especially for truckers and those with large travel needs, it's a place worth visiting. Even if some aspects of the experience could be improved, the overall positive feedback suggests that your visit could be quite rewarding. Don't hesitate to contact them through their website to inquire about any specific services or to confirm their availability of amenities during your visit.

👍 Reviews of Pilot Travel Center

Pilot Travel Center - Caddo Valley, Arkansas

Miliaine H.

3/5

I would like to give this place all the stars because it is very clean, the service is very good but the wait for the showers is so long it is unthinkable. I have had 20 people in front of me for 50 minutes and there is no change for anything, the line is not moving. I would also like to mention that I lost a 20 dollar bill and no one gave it back to me. This has nothing to do with the staff but with the customers that visit the place.

Be'Be' B. (.

5/5

Good size store! Plenty of car/truck/RV parking and handicap accessible, along with reserved, (get yours online, pay with your points). Your freshly prepared homestyle meals are meatloaf, chicken, pizza etc., there is a Cracker Barrel across the street. Washers, dryers and clean showers. Staff is friendly and helpful. "Be a Beacon of light so others can find their way. Safe and happy travels!" Be'Be'

Alberto B.

4/5

With the Dunkin Donuts coffee and a home cooked meals this location should be a 10. But the downfall of this location is the effort and the work ethic of the employees. Yes they are friendly and nice but they don't maintain that place very well. I had to go and find a pump for the coffee flavors myself because no one was attending the coffee area. Apparently the straw from the pump had fell off so it wasn't dispensing any of the shot flavors. A lot of stuff needed to be restocked and labeled correctly and the bathrooms could have used a little bit more attention and the trash cans as well. So Sadly to say management is not paying attention to its employees. I arrived here and two or three employees were sitting at the picnic table which is located right by the entrance (idk why so close) and as I'm leaving (1 hour later) they're still sitting there. But I still would recommend this location.

Michael W.

5/5

This store is Wonderful . Ms Natasha cleaned the shower better than a hotel and Mr Ty assisted me in any way a greeter can. To my amazement Ms Luz as well as QuaVinnie greeted me with a Smile of a southern church woman !!!!!!!!

peisli

5/5

We have waited for a shower for 15 minutes, the boy who was cleaning the showers was slow but very nice. I am sorry I was rude to him. Other than that, pretty regular pilot with clean restrooms and food court inside.

Lawlor R. M.

1/5

Warning - at least some pumps are E15 only but only have a small sticker on the pump that says so. They have the normal E10 sticker too and nothing down by where you select which grade fuel you want.

Pumps should be clearly marked E15.

Jeff R.

2/5

For about a week straight I've been stopping in here and getting fuel. Very well-lit and clean but there's never any hot food ready or soon to be ready. I know it's between midnight and 1 a.m. in the morning but you're a 24 hour full service truck stop. It's very sad and to the point it's ridiculous that there are other facilities willing to take your money and you're not up to the task providing these services... you would think as much traffic that comes through there they would be able to handle throwing some hot dogs or a pizza out guess it's time to move on to the next truck stop today's date is Friday August 26th at 1:22 a.m.

Roger R.

3/5

This was biggest Pilots I've seen. Does not have many things to eat other than the food from Pilot. I would give him another star if it would have a Dennys or something else. It is clean inside very spacious but you will not have anything else to eat other than that. The entrance to the pilot is all the way to the back please careful you don't go through the wrong entrance or the park. The parking lot is very uncomfortable there's not much room to park because the park are to close and it's going to be a pretty hard to park it.