Your Extra Closet – McLarty – Self Service - Oxford, Mississippi

Your Extra Closet – McLarty – Self Service

Your Extra Closet – McLarty – Self Service is a self-storage facility located at 610 McLarty Rd, Oxford, MS 38655, United States. The storage facility offers a range of services including self-storage, automobile storage, luggage storage, moving and storage services, packaging supply store, records storage, and general storage solutions.

Other services provided by the facility include on-site services, a wheelchair-accessible car park, and a wheelchair-accessible entrance. Debit and credit cards are also accepted for payments.

With an average rating of 4.4 stars out of 5 based on 13 reviews on Google My Business, Your Extra Closet – McLarty – Self Service is highly rated by its customers. One review mentions that Brooke was extremely helpful and funny, while another lauds Jennifer for her helpfulness during the storage process.

The facility is veteran-owned and women-owned, adding to its unique appeal. With its range of services, accessibility features, and customer-centric approach, Your Extra Closet – McLarty – Self Service is an ideal choice for those looking for storage solutions in Oxford, MS.

👍 Reviews of Your Extra Closet – McLarty – Self Service

Tammy M.

1/5

Over priced and it's hard to get someone on the phone. Came to drop off payment and nobody is here. No note. No nothing. Called home office and they just blew smoke at me. Been waiting 10 minutes still no one here.

Shantina R.

5/5

Brooke was so helpful and funny, my husband left his phone in her office she put it up for us until we came back for it. Brooke for president!

Dephanie S.

5/5

From the time I called to get a storage and to the point of move out, they were soo helpful and pleasant!!

Alexandria C.

5/5

Jennifer was so helpful!! Thank you!

Jim P.

1/5

I left my son's belongings here after his freshman year at Ole Miss. When I went back today, the key that we had for his storage did not work. After trying to navigate their phone system for quite a while, I finally called the new inquiry number to find that magically I got a real person. She was super helpful and after I explained my dilemma was able to get the area manager to call me. Initially this manager tried to tell me that he had no record of my account. After blowing up at him, my account somehow appeared in his system. He tried to tell me that I was at the wrong location and that I had stored my son's belongings at their Industrial Park site (WHAT sorry bub but I totally remember where we put my son's stuff AND we were in possession of the key with fob that clearly said McClarty with the unit #). So , off we went to the Industrial Park location and met the manager in the office whereupon he once again tried to tell me how I got confused on the location. I stopped him midsentence and showed him the key with the fob that clearly showed where we dropped off my kid's stuff. Long story short, this company moved my son's belongings without notifying me AND towels, bedding , part of his fan and other items went missing. There are plenty of storage places in Oxford. Stay away from Your Extra Closet. Follow Up (8/27/20) - After my review, I was contacted by the district manager regarding the issue I had. He was EXTREMELY accommodating and apologetic for the miscommunication that occurred with regard to my transaction. I have to say that the fact he took ownership of the issue and did not try to blame ME for what happened went a long, long way in my book and has once again restored my faith in this company. In addition, his handling and resolution of this situation went above and beyond the call of duty and for that I would more than likely use them again. All companies slip up every once again and I understand that . I can say without reservation that should a mistake be made, this company will go above and beyond to rectify the situation.

Kim V.

5/5

i rented from out of state before school was out. The worked with me on reserving the right sized space in the right location. Very good customer service

Elisha E.

5/5

Every easy to book, simple steps online. Great location and price!

Karen S.

5/5

The staff was always so nice and helpful.