Southeastern Freight Lines - Birmingham, Alabama

gifty sidhu

Do not come here if even dispatch told to go early and deliver. Unloading people's starts their shift at 11:00 a.m. they cannot unload you before 11.

Rachel Tice

I had a custom rug made and SEFL was the company that delivered it. Not only was it never mentioned that they “can’t drive in anyone’s driveways” but they left my very large $2,000 rug on the curb of my street out in the weather for me to deal with. I also was not called prior to delivery nor notified that it was delivered. I have never had an issue with a delivery company coming into driveways and I even noted in notes when I scheduled my delivery to leave it under the covered front porch. It was never mentioned to me that they “couldn’t leave it anywhere but curbside” per customer service (when I called to complain). I wouldn’t recommend this delivery company to anyone. Customer service was also very quick to hang up on me. Terrible customer service and I’m very upset that my 12x15 custom $2,000 rug was left out on the street in the weather.

Henry Novosad

Took 3 hours to get unloaded. Got here at 1315. In dock at 1330. Unloaded at 1630.

Matt Shiew

This is the worst freight company I’ve ever dealt with. The head of dispatch Norman has no knowledge on customer service and I wouldn’t want him anywhere near my business. He hung directly up on me. A customer when the company was in the wrong. They just decided to not deliver my package and reschedule. My package was to be delivered from 1:00-3:00 p.m. I received a call at 12:10p saying my package will not be delivered because the driver ASSUMES I didn’t have anything to offload the freight. The company wouldn’t apologize or admit to any wrong. Please listen to me and RUN while you can.

James Leithart

They received my order at their location in town, but just held my order until i called to set up an appointment for delivery. I didn't know that it had gotten in town, mind you, they just decided to leave it entirely up to me to figure out when the shipment was received and call them.

When I finally got the delivery appointment scheduled, the driver called me on his way to inform me that his truck was too big to deliver to our location and told me they would send it out the next day on a smaller truck. Well, that didn't happen. Nor was I informed that it wouldn't. So now my shipment is sitting at their facility and they won't deliver it to my house. They are telling me that I have to find someone to come get it from their facility in order to get it to me.

All in all, I'd give less than 1 star if it were possible. VERY uncommunicative, not well organized, and super unhelpful. Extremely unprofessional company.

Alex Hill

Antwan had great customer service

Carolyn Wood

If you use this company, make absolute sure you don’t ever have to deal with an employee there by the name of Norman. He has absolutely no communication skills what so ever. He will talk to you like a dog and belittle you with every word that comes out of his mouth. This man has apparently never had any kind of training on “how to talk to anyone in his entire life”. Completely Unprofessional!!

Raymond Edwards

I had an order of plates come in from mitek industries that i had been waiting and needed badly that were so supposed to arrive 3-25-22 . on 3-28 I called Mitek and sales rep. for this area tracked them down and they were siting on dock in Birmingham, but this was on 3-29 at 5 pm and heres what he was told that they called to schedule an appointment, never have done this before and have delivered 100,s of times. they did not call and further said on google earth said it did not look as if truck could get into our place. THANKS RAYMOND EDWARDS OF EDWARDS TRUSS INC. SOME ONE JUST FORGOT TO LOAD IS WHAT I THINK.