Smarter Homes Technology Specialists - Lakeway, Texas

John Z.

** Adding to my original review below. Pete, Andrew, and the Smarter Homes team recently updated our smart home system, as it was about six years old. As always, they did a fantastic job and made the system much more efficient and reliable. A new feature was connecting a turntable to our Sonos system (see attached pics). The record player connects wireless to the home sounds system and can be placed anywhere, and the vinyl sounds great throughout the house and outdoors. This was something I did not realize was possible today, and Pete made it easy. I've been working with these guys for seven years and I continue to highly recommend!

I would highly recommend Smarter Homes of Austin. Peter and his team installed our smart home system a few years ago, and it has been great and incredibly reliable. But I particularly recommend them because of their diligent and timely maintenance, and their quick responsiveness in the few times our system has needed attention. As a recent example, we were having a big Thanksgiving gathering at our house this past year (the first major holiday for us to host at this house). A few days before the holiday, we lost connectivity to our outdoor system. We reached out to Andrew Mason, and he moved some things around on his schedule and came out to our house the very next day and quickly fixed the issue, well in advance of our family gathering. We were very appreciative! We plan to use Smarter Homes for future installations at our home, and we highly recommend that others consider working with them.

George M.

We had an existing smarthouse system that really wasn't working to our satisfaction. We had Pete over for a visit and assessment, and he put together a very complete and professional proposal to replace most of what we had. The work happened very quickly- Andrew and the team spent several days at our house, and solved all of the issues we were having.
We couldn't be happier with the degree of professionalism, work, and communication from Smarter Homes of Austin. This is an incredible company!

Diode T.

Smarter Homes setup our home network years ago, complete with the ability to mix and match sound in most rooms via Sonos, multiple TVs through Roku, and LAN and 2 wireless networks (main and guest). They have been very helpful through the years in maintaining and improving our network, but the last couple years we were pretty stable so didn’t need anything done. Unfortunately we lost our internet Friday and a long and painful conversation with an AT&T rep only led to me completely resetting the modem to the factory defaults, while the actual original problem was a broken line at the street. It was repaired by Friday night, but our Ubiquity network didn’t come back up due to the resetting of the modem. Not wanting to go through another painful conversation with AT&T, I took a shot in the dark and texted the contact number I had for Smarter Homes at 8pm. To my pleasant surprise, I got an almost immediate response and a couple text and a call initiated by them later that night led to identifying the issue with the modem and how to fix it (modem had to be put in IP passthrough mode and a specific power up sequence followed). I don’t know of any company (especially an AV company) where one could get such service as noted above, and highly recommend their services to others.

Mike E.

Extremely professional and seriously helpful. Peter really bailed me out of a Roku problem that I was not smart enough to fix. So many thanks. I’m a longtime customer/supporter.

Joey W.

Finding a good wifi solution over a mile from the closest data line seemed like an impossible feat, the big companies all wanted insane amounts to "maybe" get decent service, but thanks to Pete and his team, its now a reality. We had Starlink, but it only covered a small area, not all the different places we needed it. Not only where they able to get wifi all around, but Pete recommended using our well house as a stopping point between the best place to put Starlink and the other areas I needed it to boost the signal back up so it works the same no matter where we are on the property. They are a great team that really knows what they are going. Give them a call for all your A/V, wifi, and automation needs. You wont regret it, especially if you live remote like me!

Karl A.

Pete and his team handled all our AV needs for our house and did a fantastic job across the board. From our home WiFi, all our televisions, smart lighting, and camera system in some pretty hard to reach areas, they handled everything professionally. When minor issues due happen, their support is very prompt and they get everything resolved ASAP. I would 100% recommend them for any AV work.

Rick H.

Pete and his team showed up when scheduled, completed the job a day early and were professional, courteous and friendly. I have recommended Smarter Homes to several friends.

Marissa F.

This was our first time using Smarter Homes and the service was more than fantastic! Peter himself - the business owner even offered to come and do the installation as well! Our appointment was the day the terrible ice storm hit, but Colter quickly put us back on track and scheduled us in for service immediately.

Alex, the tech came over for a walk through for a hardwire install for our projector and knew exactly what was needed to be done. He even offered to install the projector to add to our service as well.

The gentleman on the day of installation ended up fitting time for our hardwire AND projector installation. We were also having difficulty booking an electrician to install the ceiling outlet & they immediately had me on the phone with someone to come out. (They also kindly enough carved out the outlet hole for the electrician to save him some time!)

We are very thrilled with the customer service by the company and 100/100 recommend them.

We will definitely use them again for future services 🙂