Sifax Shipping Company, LLC. - Houston, Texas

ibnomarbashir

They don’t reply. I filled a quote request form and after 2 days I sent an email asking for a price but received none. I tried to give them a phone call but I got a message that extension **** is not available though I didn’t enter any extension and I was able to find someone to answer me, that person (a lady) said she couldn’t hear me and from her answer, I beleive she doesn’t know what carries their company work with. The company shipment request form mentions three shipping companies msc, cma cgm and maersk and the lady definitely doesn’t know that.

Okezie O.

Worst service and customer relations I have had in a very long time. 1st, roro shipment was randomly picked by customs which is normal. What is not normal is that sifax didn't notify me till 4weeks later when I was calling to request for my release info as vessel was supposed to have reached lagos, Unfortunately I was met with rude reception over the phone, even when I went physically there was no tangible explanation... and no attempt to remedy the situation... car was delayed for another 6weeks b4 it eventually sailed... called several times and I promise u there is no phone etiquette with sifax... even requested a call back from a manager/supervisor and still nothing..when u call if they are not shouting in the background they are laughing and if u say something. The rude girls on the phone would say "they are customers like u".. and would always give u false/wrong info. I was given over 3 ship names that they claimed had my vehicle on...vehicle eventually arrived lagos 4months later... its a really sorry case for a company that has new management and shld be doing better than before but i guess i would take my business elsewhere in future where I would get service.

Shulammite W.

This is the worst shipping company ever, they steal car exhaust catalyst alot in this shipping company and they have a very bad customer service with a rude lady called TUTU that doesn't have respect for people she's so mannerless. Be careful when dealing with this shipping company.

viccole O.

Very nice and friendly service. My goods were shipped fast.

Cyadez C.

Had an amazing experience. Their services are fast and reliable.

Richard O.

You guys are the best if you continue with your good service

martins N.

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