San Diego Auto Shipping Group - San Diego, California

Enia M.

Felicia was absolutely amazing! Her customer service was exceptional—definitely a 10/10. She went above and beyond to ensure I was informed and comfortable throughout the process. When I got my Honda Civic back, it was in perfect condition, which exceeded my expectations. I truly appreciate the care and attention she put into her work. Highly recommend! (Order number: 19571357)

Michael W.

My car just arrived today and the whole process of working with Lance at Auto Shipping Group was a great experience. I have never used auto shipping company before. My car was shipped from Texas to California and I would definitely use their services again in the future. Thanks Lance.

CGSK

I am a returning customer and every time Autoshippinggroup keep up their excellent service .
Felicia was my single point of contact for Auto shipping group and i have to say that she did an excellent work in promptly informing the customer about the day to day status. She is agile and people like her is what make a big difference in the whole car shipment process.
The car was delivered 2 days earlier than expected. I am very satisfied and i would definitely recommend Autoshippinggroup to any one who needs smooth transaction .The car condition was good.

Deb W.

This was our first time shipping a vehicle cross country. Mike made our experience pleasant and simple. Within minutes of our first contact, Mike had arranged for our vehicle to be picked up the following day. The driver called the next morning and arranged pick up. We met in a parking lot close to our home and the driver was kind enough to drop me back at my home. Our initial understanding was that the vehicle would be delivered in approximately 7 days. We are in Chicago and were experiencing extreme weather, so the 7 days turned into 9, but Mike was always available for us to communicate any concern. The vehicle arrived in California dirty (as expected!) but in very good condition. Total experience - the price was right - Mike was caring and an excellent communicator - the trucking company did it’s job to the best of their abilities while dealing with poor weather conditions. Thank you Auto Shipping Group!!

Terah G.

My order # was 1037036 and Felicia helped me. She was a great contact - very informative and communicative. She always responded to texts and calls and she even set up a 3-way call between the the transporter, herself and me at one point.

However, the company that actually shipped the car, ILM Transportation, was incredibly late. They said they would deliver the car on a Friday, then that Friday they said it would be Monday or Tuesday. Then on Monday they said it would be Tuesday, morning -afternoon (very large window!). Tuesday at 4pm I called and they said between 9-10pm that night. At 7pm I got a call that said it would be 10am Wed morning. Then on Wed they did not arrive until 12:30pm. It was incredibly frustrating and hard to manage with schedules - just FYI for others. The car was in good condition when it finally arrived.

Tyler M.

Shipped my Audi A7 open freight from San Diego to New Hampshire. Car received slightly dirty as to be expected on open container across country. No damage. Communication was great. I would use this company again any day. Thank you.

Harry W.

I never shipped anything like a car before, and I was very hesitant about doing it. The driver arrived, thoroughly inspected the vehicle and off it went. One week later, the car arrived from California to Vermont, a little dirty but in perfect condition. the car will be driven back for the summer and most likely will be shipped back to Vermont for his senior year. Everyone from the agent booking everything to the driver were very professional and answered all my questions. Yes, I will use them again. Thank you Auto Shipping Group

Tracy M.

I can’t speak about the company as a whole but had a unique experience with a sale/representative named Travis (with Australian accent maybe).. total human speed bump. If you had to work with him make sure he can repeat your email address correctly (apparently he typed yahpp instead of yahoo.com for my email so my contract was never received), poor communication. I waited for over 3 weeks and called numerous times wanting to know what was going on because I needed the car for work at my destination then Travis called and said we been on a bidding war with truck drivers and the driver wanted more money so “we can take it at that price or counter offer” … I’m sorry .. what?! I’m just a consumer simply trying to transport my car, I’m not buying a house, how come this had never been communicated with me from the get-go so I can decide whether I can work with you or not? When Travis realized his mistakes instead of owning his mistake, he was trying to argue with me that “oh inflation and gas prices gone up”. So then why didn’t you quoted me with the highest price with gas + inflation in it instead of making me wait for over 3 weeks and when I said I really needed my car for work and you take advantage of the situation and increase the price. Then he said “ma’am I can cancel your order.” Really ? I waited just for him to say if you want I can cancel your order?
Bottom line is, I wouldn’t mind paying little bit more if this was explained to me clearly at the beginning that there might be some hidden fees later on if you desperately needing a car for work.