PODS Moving & Storage - Phenix City, Alabama

Address: 3406 S Railroad St, Phenix City, AL 36867, United States.
Phone: 8777707637.
Website: pods.com.
Specialties: Moving and storage service, Moving company, Moving supply store, Packaging supply store, Storage facility, Vehicle Shipping Agent.
Other points of interest: Online estimates.
Opinions: This company has 105 reviews on Google My Business.
Average opinion: 3.7/5.

Location of PODS Moving & Storage

8777707637

PODS Moving & Storage, located at Address: 3406 S Railroad St, Phenix City, AL 36867, United States, is a moving and storage company that offers a range of services to meet your needs. With over a century of reviews on Google My Business, they have built a reputation for providing reliable and efficient solutions for moving and storage.

One of the key features of PODS Moving & Storage is their unique moving containers. These containers are designed to make moving easier and more convenient. They are delivered to your home, where you can load them at your own pace. Once you're ready, PODS will pick up the container and transport it to your new location, where you can unload it at your own pace as well. This service is ideal for those who want to avoid the stress and hassle of traditional moving methods.

In addition to their moving containers, PODS Moving & Storage also offers a range of other services. They are a full-service moving company, capable of handling all aspects of your move from start to finish. They also have a moving supply store and packaging supply store, where you can purchase all the materials you need for packing and moving. Furthermore, they offer storage facilities for both short-term and long-term storage needs, as well as vehicle shipping services.

One of the most convenient features of PODS Moving & Storage is their online estimates. This allows you to get a quote for your move quickly and easily, without having to visit their location in person. This is especially useful for those who are planning a move from a distance.

With an average opinion of 3.7/5 on Google My Business, PODS Moving & Storage is a well-regarded company in the moving and storage industry. Many customers have praised the company for their professionalism, reliability, and flexibility.

Overall, PODS Moving & Storage is an excellent choice for anyone looking for moving and storage solutions. Their unique moving containers, full-service moving options, and storage facilities make them a versatile and convenient choice. Whether you're moving across town or across the country, PODS Moving & Storage has the experience and expertise to make your move a success.

If you're interested in learning more about PODS Moving & Storage, we recommend visiting their website at pods.com. From there, you can explore their services in more detail, get a quote for your move, and even schedule a delivery of a moving container. Contacting them through their website is a great way to start planning your move and ensure that it goes smoothly.

Reviews of PODS Moving & Storage

PODS Moving & Storage - Phenix City, Alabama

Tawna Burch

1/5

I cancelled the second pod I ordered and changed the pickup date of the first one a week before they were supposed to be picked up and delivered. They delivered the second pod and charged me for the delivery and came to pick up the first on the original day. They changed my contract and are charging me a higher amount. I've had to change my moving dates because of the dispute of charges. I've been getting the run around talking to multiple people trying to get this resolved. The only reason I went with PODS is because I'm disabled and the pod sits on the ground so easier for me to load. Cost and hassle not worth the convenience of being on the ground and having a few extra days to load and unload. Next time I will stick with ABF for over half the cost.

Tamara Gibson

1/5

We are military and have to move every three years. We used this company three years ago and they were great. Not any more. PCS is going to get super complicated with this company. Just a heads up. They never tell you what the actual price is of the box they tell it will be broken into payments. You don't get your weight tickets until your box is delivered to the next house and they add extra charges with out letting you know. If you have a problem don't bother calling customer service, they are horrible.

Michael Sawanec

5/5

PODS did an outstanding job of getting our belongings from NY to GA. Not one bit of damage, fair pricing, and our driver in GA Melvin Davis was absolutely the best, friendly, attentive, and a great driver. Thanks for being the pleasant part of our move!!!

C G

5/5

Pods was easy, including my having to reschedule initial delivery several times!
Be mindful of the way you pack your items, remember to use sufficient packing materials, better safe than sorry. We packed well and didn't have any breakage. Delivery & redelivery were timely, with many choices. I would use pods again in the future for a long distance move such as this one.

Mary Elliott

5/5

Had a great experience with PODS all the way around. We moved all of our belongings in two large pods and had them stored for several months before delivery to our new home. From customer service to driver’s we had great people! Hats off to Melvin Davis with Phenix City PODS- he was awesome! Will definitely use PODS again!

Tyila Cooks

1/5

We have had a terrible experience with pods! The delivery was satisfactory, but the pick-up has been awful. First, the first opportunity to schedule a pick-up was nearly three weeks away. Then they only picked up one of the two pods we rented. I immediately called and was assured we would not be charged for another month when they could not pick up the pod within the 30-day rental window. Yet we were charged anyway, and our dispute to refund the charges was declined. I just called again and the automated system indicated that the call-back time is 2 hours. No doubt from other displeased customers.

Trent Reece

1/5

It’s been over 3 weeks since our PODs were picked up and they’re not scheduled to be delivered for another 10 days. Communication from the company has been abysmal. If you try to reach customer service over the phone, be prepared to wait 90+ minutes. When we spoke with one of the outsourced customer service representatives (Juster), he was slow to assist and was extremely rude and demeaning.

With two young boys (3 and 1), moves are already hard. Waiting a month and a half to get our household goods after they were packed makes it that much more difficult. As a member of the military, we’re moving every 2-3 years. With so many competitors in this space that can actually deliver property in a reasonable amount of time for a much lower price, do yourself a favor and explore elsewhere. I know our family will be during our next move.

Renee Gede (aramaiclady)

4/5

My POD was sabotaged by someone who didn't appreciate me leaving my home with my belongings, but for all activities given, the PODS driver did a very good job of handling the situation to the best of his ability at the time. The only downside was that I was hugely overcharged and I need to get that reconciled.