Mon Cargo Services Inc - San Leandro, California

Jan R. D. C.

My grandmother decided to send a cargo box to the Philippines for the first time, and she was absolutely blown away by how accommodating the Staff at Mon Cargo Services, Inc. to her. From start to finish, the staff were helpful and friendly, making sure she understood all the steps involved. They were patient with her and even provided her with tips on how to best secure everything in the box. My grandmother couldn't believe how seamless and stress-free the experience was, considering it was her first time to send thru Mon Cargo Services, Inc.

She is already planning on sending another box .::

Thank You Mon Cargo Services Inc. for the wonderful service. More Power!

Marinel

I just wanted to take a moment of your time to thank you for the spectacular service you provide. Mon Cargo has been so proactive, giving us updates each step of the way, they are very friendly and informative throughout the process of shipping our boxes to our loved ones. We are happy with the outstanding service provided.

Overall, Mon Cargo has a good value that has proven to be dependable and reliable. Thanks Mon Cargo will definitely send more boxes thru your company. God Bless and More Power!

Sarah M.

I been costumer of Mon Cargo since 2002, I never changed any balikbayan box services because it always delivered in a good condition no matter how long it takes time. I just sent balikbayan box last October and my family received them last December 7, 2023 only 45 days the quickest ever and they received early.

b M.

Been sending boxes to the Philippines through Mon Cargo since I arrived here in the Bay area. All my boxes arrive safe and complete. The drivers who pick them up are polite and helpful.

Farhan B.

Easy, flexible, and extremely affordable way to ship anything to the phillipines. Highly recommend. Great service.

Chari E.

When you need to transport anything to the Philippines Moncargo is the most reliable source......
I am a loyal customer of Moncargo since 1999 I am very much please and satisfied with their service. I moved to Oak Harbor January 2015 and I came now to San Leandro to fill a box to be sent to Philippines
Because I only trust Moncargo for shipping goods to the Philippines...Long live Moncargo you are the best keep up the outstanding service .....

Oliver D.

I send a package and they charged me $180 and they took the package. And after a month they called me and ask me to pay another $20 more, otherwise it will not deliver. The box was hold in Manila for many months. When finally delivered after many phones calls, all the items are rotten. I plan to escalate this issue because I spent a lot money for the product and shippment.

Cil B.

Worst business to deal with!!! Box came damaged, canned goods rusted, most goods inside were also damaged & not useable/edible. Box must've been stacked incorrectly. Spoke to the ofc mgr. who could not make any executive decisions. Neither the ofc. mgr nor the owner himself was helpful in compensating for the loss. I made numerous phone calls so they can help fix the issue but there's always an excuse & they do not call back. Worst customer service experience I ever had. Person who answers the phones kept promising to relay the message but they don't call back. I was promised to be paid for some damages but after a year of following up, they never did!!
They don't care about their customers at all. Poor customer service, very unprofessional mgr/owner & no proper business ethics. If there's a negative value rating, that's what they'd get.

Use other cargo services who have way better customer service. Not worth the headache.