Marine Transport Logistics - Staten Island, New York

Family P.

The dispatch picked up 2 of my cars and skipped the third one, he wasn't responding to my emails. Then he said he can't pick up because the warehouse is full. They should have given heads up before they picked up the first two cars. They start a job but they can't finish it. This cost me so much storage fee. Definitely bad service

Mosab

I have worked with them for about a year and half. Alla the owner has no people skills. She’s rude. I had my car 2022 MB S500 picked up from Baton Rouge to Houston by them and the car was driven over 1000 mil. There was stains on the seat and scratches under the car.
I had to work with them because I had to. I just started my business. But now I’ve learned a lot in the logistics. I would never recommend them for my worst enemy.

Юрий ?.

I want to share my impressions on working with MTL.

I took advantage of services for the delivery of twenty cars! He dealt with Alex Soloviev, Eugene Radionov and Olga Kirillova. All work qualitatively, communicatively and clearly!

Excellent prices and elegant feedback!

100% recommend it!

New Y.

No positive point. everything is worst here.
What a bunch of crooks! Please, save yourself the time, energy, money and aggravation and use a reputable company who is not full of a bunch of liars and cheaters
Never use this company.

Bo M.

Very kind staff and super helpful given that it was my first time navigating shipping my car which can be pretty overwhelming. Receiver staff helped me remove my tags and brought my eazy pass which I forgot. Alina from the office kindly helped me to correct the car loading from fork lift to driving. Great customer service and experience.

Atai E.

Very rude staff. Started yelling just because I was asking questions over the phone, which I HAVE A RIGHT to do, instead of emailing her my list of questions. Judging from the accent, she was Russian speaking lady. Word to the wise, be polite to your customers if you want to stay in business.

Joy T.

Pricing may be great, but customer service was terrible. My car shell was delivered at the appointed time and no one knew anything about it. My driver had to keep circling and then was told to leave the area. We kept calling but there is no good option on the menu. Reached out to dispatch as a possible option and the only response we got was "we know about the problem but I can't help you".

Abdullah A.

Be careful dealing with this shipping company. they do not follow the American standards in dealing with customers. Alla Solovyeva the president of the company is fraudulent just google her name and you will see her crimes.