Interstate X - Frisco, Texas

Ejaz B.

I have been running loads for them since 2017. They are good brokerage company. Fair pay.

Leonard L.

Deducted 250 becauae we did not use a bol they never sent. Was told after delivery that we had to use a different bol that they nevwr sent.

Cedric S.

Ran a three stop load with Interstate X delivered everything on time no problems. Months later I’m told I didn’t submit the correct paperwork. I submitted the correct paperwork weeks ago when I call to resolve I’m giving the run around. I will file the proper documents as this is theft.
Correct the bad review is for the fact I’ve submitted the correct Costco paperwork over 2 weeks ago and I’ve not gotten any type of response stating you received the updated paperwork or payment. Give me a break while you’re responding to my review you could be sending an updated rate con to pay for your load that was ran and delivered on time with any problems.

Sergio H.

Very rude broker company they just hang up the phone with no reason they need Carriers Carriers do not need the brokers

RBS C.

BEWARE OF THIS BROKER.. DEDUCTS MONEY WHEN INVOICED. The pick up appointment was strictly set at 23:59 on 10/31/2021 in Hickory, NC And The Delivery appointment was scheduled for 11/02/2021 at 6pm in Colton, CA
Our Truck reached before time and checked in at 10 pm on 10/31/2021 in Hickory, NC and they had waited for 9 hours to get loaded and checked out by 7am on 11/01/2021.
On 11/02/2021 at 9am EST we informed the broker that our current location of the truck is Dallas Texas. After that, we received a call from the broker at 3.18 pm EST and they asked us not to move the truck as the appointment has to be rescheduled because the shipper was not able to load the truck on the scheduled appointment time and due to which they got late by almost 9 hours. The broker had to reschedule the appointment and the earliest appointment they got was on 11/11/2021 which is almost 10 days more than the earlier delivery appointment.

They finally shared another address to deliver the load in haltom city,TX as their customer told them that there is no appt. available at the receiver for the next 10 days. The Broker, Mr. Shay Gandy, admitted that it was not the driver's fault because the shipper loaded the truck after wasting 9 hours and Also, we were willing to deliver the load to the destination till the last moment. It was not a service failure from the carrier's side.
Carriers just beware of this broker they are unable to reschedule the appointments on time and they are on top to deduct your money. If anyone needs any further clarification can call or email us anytime. ANYBODY NEED CLARIFICATION, PLEASE EMAIL US, WE HAVE EMAIL CONVERSATION AS A PROOF

Sam D.

Dishonest, unprofessional and really the bottom of the barrel Freight Brokers. If you are a Carrier, book with them as a last resort and when or if you do, please ask for top rates. I have encountered several carriers who were reported or threatened to be reported to 411 simply because someone at the office did not like them. This is an unethical outfit.

mercede B.

Very poor experience. I arrived at a pickup location for a 6:30 pm appt time at 5:30pm. At 8:30 pm the trailer had not been touched at all, ( no loading at all). I called the broker for assistance because we had a 4 am next day appt time. I asked if the reciever was flexible with delivery times and the first guy said its about a 30 min window and after that they wont do it. Later tthey said well they will get you out of there by midnight and if they cant honor what they are saying then they will unload the trailer. Midnight comes not loaded and now he is saying that they are going to have you out in 30 min. 12:30 comes and nothing. I call the broker and the he is stating that the shipper said 5 min. Of course that didn't happen so I called the shipper on the phone with the broker. The broker hangs up when he realizes that the shipper is on the call. The shipper states they never gave that timeframe at all. I ask for my trailer to be unloaded and whatever is on there removed because we do not want to be stuck with a load that cant deliver for a day or so. I then speak to the broker and now he cant help me at all and has other customers that he has to take care of. This was my worst experience with a company yet. I wish i never took this load. Yall beware because they are not helpful at all and do not care to show any impathy.

Alex U. W.

Very good Broker company, Representatives are well behaved and responsible.