Intercept Industries - Huntsville, Alabama

Overview of Intercept Industries

Intercept Industries, situated at 1000 James Record Rd SW, Huntsville, AL 35824, United States, is a prominent trucking company known for its reliable services. For those needing to contact them, the phone number is readily available on their official website, though please note that it's always wise to verify this information directly with the company.

Location and Facilities

Intercept Industries is conveniently located at the front of a building complex, right beside the railroad tracks. This strategic positioning makes it a significant hub for shipping and receiving goods. The facility boasts 6 docks, which, while a bit cramped, are more than sufficient for their operations. A notable feature for accessibility seekers is the wheelchair-accessible car park, ensuring that everyone can benefit from their services.

Specialties and Services

As a trucking company, Intercept Industries specializes in transporting goods efficiently across various routes. Their services are not limited to just the physical loading and unloading but extend to providing after-hours service through a drop box in their gravel yard, which is a thoughtful addition for business owners who operate outside of regular hours. This feature alone speaks volumes about their commitment to customer satisfaction.

Customer Feedback and Experience

Customer opinions are a vital indicator of a company's performance, and Intercept Industries has garnered 9 reviews on Google My Business. The average opinion stands at 3.2/5, which indicates a generally positive but room for improvement experience among their customers. Anecdotes from reviews suggest that while the docking area might be a bit tight, the staff is friendly and accessible services like the after-hours drop box enhance the overall experience. This reflects well on their operational flexibility and customer-centric approach.

Recommendations for Potential Clients

For those considering working with Intercept Industries, it's recommended to appreciate their location's logistical advantages and the thoughtful inclusion of an accessible car park. While the docking facilities might present a minor challenge, the company's friendly demeanor and additional services like after-hours drops can mitigate potential issues. Prospective clients should also note the availability of their contact details online, ensuring transparency and easy communication. It's beneficial to reach out with specific needs, especially regarding after-hours deliveries, to fully understand how Intercept Industries can tailor their services to meet your requirements.

👍 Reviews of Intercept Industries

A B.

1/5

They're very rude to drivers except the yard driver. He's nice, professional, and personable. They block the drop yard with trailers, so there is no after hours pick up.

Rashad A.

5/5

After hours service is available via drop box in gravel yard to the left upon entry. I learned the hard way. Loads can be delivered outside of HOO. Friendly people.

Jennifer S.

4/5

Intercept is located at the front of the building complex. The first drive way and beside the railroad tracks. 6 docks, a little tight but otherwise a great place with friendly people.

Dirty R.

5/5

Jeff, Jason & Jamie make ya feel like family. Well mannered group of young men whom are passionate about getting the job done 👍 A+

Danijel T.

1/5

Worst place in the world ,they unloading truck 3 days ,only one guy unloading ,and they closing at 3pm ,if you are not empty ,they will continue tomorrow ,and tomorrow .Avoid this place !!!!

Christopher S.

1/5

This place is the worst I have delivered to by far

Ya G. S.

4/5

Ricky L.

3/5