FR8Star - Oakland, California

FR8Star is a highly reputed logistics service provider located at 405 14th St Suite 1200, Oakland, CA 94612, United States. The company can be reached via phone at 8882812269 and through their website fr8star.com.

Especialidades y Servicios

FR8Star specializes in the logistics service, shipping equipment industry, and shipping service sectors. The company takes pride in providing excellent service and support to its clients.

Características Únicas

Some unique features of FR8Star include a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that the facility is available for everyone.

Opiniones y Puntuaciones

FR8Star has received 145 reviews on Google My Business, with an impressive average rating of 4.5/5. Many clients have praised the company for its excellent service, responsiveness, and communication.

👍 Reviews of FR8Star

Art K.

5/5

Excellent service. I contracted 2 30k septic trucks to be hauled just over 1k miles. They gave me a bunch of options and facilitated the communications. Thank you!

Rob M.

5/5

David was quick and responsive to my order. He was clear with his needed expectations and the scheduling process went smoothly. The order has not been finished yet, so I cannot comment at this time on this.

Tess

1/5

This company made a mistake, then charged me for it, and refused to refund me. I needed a shipping container moved from one location to another. Since the locations were both very remote, I punched in the closest cities that their online order form would allow me to punch in, but I let them know immediately that I would have to give them exact coordinates because there is no street address. I was then given a price, which I agreed to. I then emailed the exact coordinates to the rep, 4 weeks prior to delivery. Less than 24 hours before delivery, the rep told me it was more miles than he realized, so he was going to charge me extra. LESS. THAN. 24. HOURS. He literally had my coordinates the whole time, so why hadn't he looked them up 4 weeks ago? I reached out to two managers because obviously I was just dealing with a bad employee. But no, it turns out it's a bad company. One manager didn’t answer me at all. The second refused to admit his employee had made a mistake, and then refused to escalate my complaint when I requested to speak his superior. Do not work with these people. Fr8Star.com was my original point of contact, and they passed my order on to Fr8Specialist LLC. They make it very confusing to know who you are really dealing with, but do NOT work with either company. Just do what I should have done in the first place: Google “local transportation companies near me” and search within a 2 hour radius. You’ll save yourself hundreds of dollars by cutting out the incompetent, greedy, middle man.

JP C.

2/5

It’s a joke my simple tractor shipment has turned into a lot more than it needs to be after I accepted a bid I guess I was sent a questionnaire that needed to be filled out before they would even start finding me a truck they bid the job without all the info they needed to find a truck what does that mean so now I am waiting for someone to resend the questionnaire I didn’t receive the first time meanwhile the equipment I paid 50 grand for then 3000 to ship is sitting in limbo waiting on a questionnaire

Becky D.

5/5

I was very happy with my delivery. They went the extra mile to work with my schedule. Going as far as to make a very late, same day delivery to accommodate my weekend schedule. I was also kept well informed throughout the process.

William K.

5/5

neither the driver or i had ever driven an articulated steering machine but he did an excellent job of getting it off the trailer without damage. the driver was also a very friendly person

Amy S.

5/5

Excellent pricing. Excellent dispatcher. Excellent driver. Very pleased.

Jamie F.

5/5

They were so easy to work with. Great communication and I would definitely use their services again in the future.
I would give them 5 stars.