Empire Express Inc - Memphis, Tennessee

DJs A.

Great company... great pay... good equipment. Would be the almost PERFECT flatbed division company if the trucks were faster... But they allow you to make ur truck as comfortable and suitable to you as needed.

Ronnie L.

Don’t do it!! There are plenty of other places that are better than Empire. It was drama from day one.
Equipment is unreliable do to age, mileage and lack of maintenance. I had 4 different trucks in 1 1/2 years. Lost many days waiting on service dept or Peterbilt. They have some JIT loads where relays will cost more than you think. It was tolerable when they had guaranteed pay but that left once the company became financially unstable. Layoffs and cutbacks in every department created many issues. People were moved to positions that were over their head.
They will pay you for miles but down time depends on how they feel. I lost pay for several days of down time and waiting on loads in GA and Florida.
I was not paid for one week vacation after I resigned. Once I resigned the safety manager stacked two incident reports on my record. Neither were my fault. He tried to sabotage my record to prevent me from getting another job in the trucking industry. Apparently he has done this before as other companies pay no attention to his entries.
Lots a smoke and mirrors to get you on board, then realization begins.
If you are a van driver be ready for old trailers that need to be retry. It’s difficult to even close the doors. Flatbed trailers are fairly new. However you will be getting a 3 to 4 year old unreliable truck.
They sent an email wanting me to come back. Haven’t laughed that hard in years.
My advice don’t do it!!

Charles B.

I love it here. Great communication with dispatch, pay is not bad if you're willing to run,, converting to all automatic 2025 Peterbilt 579s.

Dee R.

This company is like a majority of trucking companies. Except it's very deceitful the lies to get you in the door weekend hometime the equipment is all lies. This flatbed side is trash the owner is nice but he needs to look in the mirror an make a change they never do steel an your based out of Memphis . Never no master coils or flat steel bars nothing just pipe going to Texas. An if you are out of Memphis you not gonna really see it cause the guys out of Texas gets first crack. You will become a logger . Cause they gonna have you doing logs runs it's a flatbed not a log trailer. The dispatcher are nice . But the operation boss is the worst don't tell them you feel unsafe about a load cause they will still give it to you to make you quit or fire you I choose option 2. I'm not going to hurt no one because they are no commited to safety. The trailers are out dated so when you do a drop an hook pray the guy that had it before you did a pre trip cause the tires are always bad . It's a good start company but if you are a real worker save your time a really look for a good flatbed company there's plenty out there .

The B. J.

I was wrongfully terminated from the company years ago. I should've sued them for it but had lack of knowledge at the time. One of the dispatchers or drivers at the time walked in on us in the showers, and the safety at that time did not have your back (hopefully they were terminated) and placed dash cams after wrongfully terminating me. They say you are not just a number, but I should've known better.

Jordan W.

I feel like they are a fair company to work for, pay a decent rate, and even do things they don't have to do to make drivers more comfortable (for instance if your truck breaks down they pay miles you travel back to terminal as if you had driven them-which is nice since you probably will have taken a loss in pay that week).

All the people who work there are friendly and have that small company southern hospitality charm that is missing from larger trucking companies where you are just a number.

The terminal is always clean, and they provide a decent rest area and free laundry.

Jamario L.

lol from an experienced driver to another lol
DONT DO IT!!! This company full of trash and will find every way not to make sure you get your money. They deleted my paperwork knowing that I was quitting and figured I’d throw the paperwork away so they don’t have to pay me for my last load

Kesha B.

This company sent me out on 3 loads, then I was forced to "quit or have a termination on my record."the reason for this unfortunate event was because a criminal charge I received in 2017. Wasn't any probation nor jail time given. You would think All of that would have been covered before a drug test. Or a load assessment. Then I asked for the reimbursement for a truck stop park in Arlington, TX. Because 1. There was no safe place to park after I was loaded AND ALL of the truck stop where full or you had to pay. This is what was stated (see attached email) this company pretended to care about their driver this company claims to be Christian based and having a corporate chaplain who also is fake in his personality claiming to be there for you and is not...... this company makes it look and sound good, but if it sounds too good to be true , It's normally fake. Save your self time and money and just be patient and find another company.