Economy Moving & Storage - Tallahassee, Florida

For individuals and businesses navigating relocation needs in Tallahassee, Florida, Economy Moving & Storage presents itself as a service provider with a visible, albeit currently under-reviewed, presence. Located at Address: 4539 Moore Cir, Tallahassee, FL 32304, and reachable at Phone: 8505629456, the company specializes in moving services and broader transportation solutions. It’s crucial for prospective clients to consider the current feedback before engaging their services, as indicated by an average Google My Business rating of 1.8 out of 5, reflecting 32 reviews.

Understanding Economy Moving & Storage

Economy Moving & Storage operates primarily as a local moving company, focusing on providing logistical support for residential and commercial relocations within the Tallahassee metropolitan area. While their website currently lacks a dedicated online presence, this suggests a potentially more traditional, word-of-mouth driven business model. Their stated specialty is simply ‘Mover’ and ‘Transportation service,’ indicating a streamlined approach, likely prioritizing cost-effectiveness and straightforward relocation execution. The lack of a robust online platform might be a point of concern for some clients accustomed to comprehensive online resources and transparent service details.

Key Features and Services Offered

Although specifics are limited, based on the core service descriptions, Economy Moving & Storage likely offers the following:

• Packing Services: While not explicitly stated, packing assistance is a common add-on in the moving industry and is likely available, potentially at an additional cost.
• Loading and Unloading: Professional loading and unloading of belongings are standard services, ensuring the safe transfer of items from the origin to the destination.
• Transportation: The company’s transportation services cover the movement of household goods and potentially other items, utilizing suitable vehicles for the volume and distance of the move.
• Short-Distance Relocations: Given their location within Tallahassee, they are well-suited for handling local moves, minimizing travel time and associated costs.
• Potential Storage Solutions: The term ‘storage’ in their service description hints at the possibility of offering temporary storage facilities, though this needs further confirmation.

Location and Accessibility

The company’s physical address at 4539 Moore Cir, Tallahassee, FL 32304 positions them within a residential area of Tallahassee. This location is important for clients who may prefer to meet the movers in person or for logistical purposes related to the loading and unloading process. It’s advisable to confirm the accessibility of the facility and parking availability before scheduling a service.

Review Analysis and Considerations

The current average Google My Business rating of 1.8/5 and the presence of 32 reviews represent a significant area of concern. This indicates a substantial number of negative experiences that potential clients should thoroughly investigate. It’s recommended to read through the individual reviews to gain a deeper understanding of the issues raised. Common themes likely include problems with communication, damage to property, delayed service, and potentially, billing disputes. Before committing to Economy Moving & Storage, clients are strongly advised to carefully weigh these concerns against the company’s stated service offerings and explore alternative moving providers with more positive reviews. The low rating suggests a need for significant improvement in operational efficiency and customer service.

Recommendations for Prospective Clients

For anyone considering Economy Moving & Storage, the following recommendations are crucial:

• Thoroughly Review Online Reviews: Spend considerable time reading through the 32 Google My Business reviews to gain a comprehensive understanding of past client experiences.
• Request a Detailed Quote: Obtain a written quote outlining all costs associated with the move, including packing, loading, transportation, and any potential additional fees.
• Verify Insurance Coverage: Confirm that the company carries adequate insurance to cover potential damage or loss of belongings during the move.
• Communication is Key: Maintain open and consistent communication with the movers throughout the entire process, from scheduling to completion.
• Document Everything: Take detailed photographs of your belongings before and after the move to document their condition.
• Consider Alternatives: Given the low rating, it’s wise to explore other moving companies in the Tallahassee area with higher customer satisfaction scores.

Conclusion

Economy Moving & Storage presents a potentially affordable option for simple relocation needs within Tallahassee. However, the significantly low average rating on Google My Business raises serious questions about the quality of their service. Potential clients must proceed with extreme caution, conducting thorough research and carefully evaluating the risks involved before entrusting their belongings to this company. Due diligence is paramount in this situation, and exploring alternative moving services is strongly encouraged.

👍 Reviews of Economy Moving & Storage

David B.

1/5

Had a scheduled day of Friday. Told them I wasn't able to be home to sign, so they told me the following Tuesday. Then I taken the entire day off of work because they don't give specific times, only 30 minutes before they get there. Then found out it was supposed to be delivered the next day. Called and asked if it can be delivered after my job. They said no. Then I asked them if I could at least get a call 45 minutes beforehand so I can make it to my house. They said no. Then I ask if I can have it delivered on Saturday. They don't delivered that day. Then they said the next delivery is Monday. I told them if I cant make it home, then Monday will be fine. They said they can't automatically deliver it Monday, that I will have to schedule it. Then I asked if I can pick it up from Tallahassee. They said no. They will not work with me and didn't feel like they cared at all. I wont be using this company again.

Jay

1/5

That lady on the phone is so rude and condescending! No customer service skills at all. She uses her cell phone for the business which is not professional and then won't answer your calls and lies about calling you and says you never picked up after two calls to schedule delivery.. I had no missed calls and no messages yet I got calls from everyone else just fine. They were told to not deliver my package from the sender and that I would be picking it up because I've dealt with them before and everything arrives broken when they deliver. The very same day I get a random phone call from a delivery driver saying he was twenty minutes away when they never scheduled an appointment no phone call to let me know no anything when they aren't even supposed to be delivering it in the first place! So I get my $1600 carbon fiber product and of course there is holes in the box, a boot print on the side , and fork lift looking punctures in the box and of course the item is destroyed. Stay away from this place no matter the cost.

SellieSam

1/5

I order from an online retailer who used a third party shipper who used this place as their third party shipper! After several days of calling with no answer, I finally got a lady on the phone. She answered the phone as Pilot Freight So I asked if was in fact Economy Moving, and she answered yes. I told her I was calling to SCHEDULE a delivery for a package. She asked me for the shipping number. I said I had a couple of numbers, I wasn’t sure which one it was. Anyway, gave her the number. She put me on hold for a few minutes then came back and said my package had been set up for delivery on a certain day with an 8 hour time frame for them to deliver it. I asked her what it I wasn’t here. She told me it didn’t matter, they would still deliver it. I said my online retailer said I needed to sign for it. She said it was shipped to them with a no signature required order. Now, I’m not sure how it went from me having to sign for it ( proving I got the package ), to they just drop it off at my house and say it’s been delivered.
Something isn’t right about that.
Would I recommend this company? No way! Rent a u-haul and phone a friend! Or just find another company.

Pamela B.

1/5

The lady that answered the phone is RUDE as hell. She doesn’t give her name and asking her questions about your delivery is like pulling teeth. I didn’t choose this company and if I had a choice I would never choose them base off of the front desk staff. The DELIVERY GUYS was AWESOME! Very polite and even offered to bring my items in the house instead of leaving it in the garage. Great job fellas. These guys need their own moving service! I would definitely recommend them and not this goofy company.

lisa H.

5/5

We truly had a great experience with Economy Moving and Storage. When I contacted the company to schedule our delivery the young lady was pleasant and efficient. They gave us an 8 hour window but the gentleman called an hour before in the morning and told us the precise time that he would be there. Our delivery came in 3 very large, heavy boxes and he made it as easy as possible for us. He went out of his way to make sure that we didn't either kill ourselves or damage the product getting it down our wooded driveway to our car port. Thank you, Economy (and especially our driver), for making our delivery so easy for us.

Matthew D.

1/5

Bunch of liars. Had a deliver set up for 3-6pm. Someone supposed to call 30 minutes before delivery. Driver shows up at 12:34pm and nobody ever calls me. Then they say they are no longer in the area and will not deliver between 3-6pm. Now my shipment is delayed a full week. Terrible customer service and does not live up to their promises. Worst part is, I didn't pick this company. Another company dumped my deliver off on them, so not like I had a choice. If I did, and saw their reviews from the beginning, would never have agreed. Steer clear.

Nikie L.

1/5

I ordered furniture from Sam's and this company was suppose to deliver it to my home. They scheduled the appointment for a Friday delivery between the hours of 10:00-6:00 p.m. with a 30 minute before delivery call. I waited all day and never received a call nor my furniture. When I called Monday to inquire, the rude lady on the phone said that the delivery truck came to my house, took a picture and because they did not see a car in the driveway, took my furniture back to the warehouse. I informed her that I was home at the said time and I park my car in my garage! She told me that I could reschedule the delivery or she could return my purchase to Sam's. I cannot understand how "She" could return something that I had already paid for! There was no apology, no nice tone nor any professionalism with this company at all. I hope Sam's cancel their contract with them. I will be writing the corporate office a letter sharing my experience with them.

RSW

5/5

In spite of all the negative reviews I had no problems with the actual delivery. My TV arrived in perfect condition. The delivery guys were very professional. They wore masks and slide my TV right in the front door. I ordered my TV through WalMart and paid an extra $89 for Pilot to deliver it. I received an email from Pilot telling me to call them to schedule a delivery appointment. When I called they told me they do not deliver to my area and they subcontracted Economy Moving to make the delivery. I tried for three days to call Economy and no one would answer and the voicemail was full. Eventually I received an email saying I had called and scheduled an appointment that I didnt. It gave me a delivery day and an 8 hour delivery window. I tried calling Economy Moving again several times with no answer. I called Pilot and they were able to get Economy Moving on the phone. The lady I spoke with was unwilling to give me any sort of estimation of delivery time. I had to take an entire day off of work to wait for the delivery that arrived at 6:45PM. As for the delivery it was perfect but dont expect any sort of communication with Economy Shipping. They wont answer the phone and they wont give you any sort of time frame for a delivery except for the day it will arrive.