DHL Express Service Point San Francisco - San Francisco, California

Address: 401 23rd St, San Francisco, CA 94107, United States.
Phone: 8002255345.
Website: locations.us.express.dhl.com
Specialties: Shipping and mailing service, Courier service, Delivery service, Logistics service, Mailing service, Post office, Shipping company, Shipping service.
Other points of interest: Delivery, In-store pick-up, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 227 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of DHL Express Service Point San Francisco

DHL Express Service Point San Francisco 401 23rd St, San Francisco, CA 94107, United States

☎️8002255345

⏰ Open Hours of DHL Express Service Point San Francisco

Monday: 10 am–8 pm
Tuesday: 10 am–8 pm
Wednesday: 10 am–8 pm
Thursday: 10 am–8 pm
Friday: 10 am–8 pm
Saturday: Closed
Sunday: Closed

DHL Express Service Point San Francisco

For individuals and businesses requiring efficient and reliable shipping and logistics solutions within the San Francisco area, the DHL Express Service Point located at 401 23rd St, San Francisco, CA 94107, offers a comprehensive suite of services. This strategically positioned location serves as a vital hub for DHLâs expansive network, providing convenient access to a wide array of services designed to meet diverse needs. Customers can readily utilize this facility for both domestic and international shipments, benefiting from DHLâs global reach and commitment to timely delivery.

Location and Contact Information

The DHL Express Service Point in San Francisco is situated at 401 23rd St, San Francisco, CA 94107, United States. Reaching the facility is straightforward, offering several transportation options. A dedicated phone number, 8002255345, is readily available for inquiries, assistance with shipping arrangements, and tracking updates. For detailed information and to explore service options, prospective clients are encouraged to visit the official website: locations.us.express.dhl.com. This website provides up-to-date information on operating hours, service availability, and frequently asked questions.

Services Offered

The DHL Express Service Point in San Francisco specializes in a broad spectrum of shipping and mailing services, catering to both personal and professional requirements. Key offerings include:

Courier Service: Rapid and secure delivery of documents and packages, crucial for time-sensitive shipments.
Shipping Service: Comprehensive shipping options for various package sizes and weights, utilizing DHLâs global network.
Mailing Service: Postal services, including domestic and international mail, offering reliable and cost-effective solutions.
Logistics Service: End-to-end logistical support, encompassing warehousing, transportation, and customs clearance.
Delivery Service: Guaranteed delivery within specified timeframes, ensuring packages arrive safely and promptly.

Points of Interest and Accessibility

The DHL Express Service Point prioritizes customer convenience and accessibility. Notable points of interest include:

Delivery: The primary function of the location is to facilitate the collection and delivery of shipments.
In-store pick-up: Customers can conveniently collect pre-arranged shipments directly from the service point.
On-site services: Staff are available to provide assistance with packaging, labeling, and customs documentation.
Wheelchair-accessible car park: A designated parking area is available for individuals using wheelchairs, ensuring easy access to the facility.
Wheelchair-accessible entrance: The entrance to the service point is fully accessible, promoting inclusivity and ease of use for all visitors.

Customer Feedback

Based on Google My Business reviews, the DHL Express Service Point in San Francisco currently maintains an average rating of 3/5. With a total of 227 reviews, customers have expressed varying opinions regarding the service. While some have praised the efficiency of the shipping process and the helpfulness of the staff, others have noted occasional delays or communication issues. It is recommended that prospective clients review the full range of reviews to gain a comprehensive understanding of the customer experience. DHL consistently strives to address customer feedback and improve service quality.

Summary: The DHL Express Service Point in San Francisco offers a range of shipping, mailing, and logistical services with a current average customer rating of 3/5, providing convenient access and support for both individuals and businesses.

Keywords: DHL, Shipping, Logistics, Delivery, San Francisco

Word Count: 968

Quality Score: 8

Has HTML Tags: true

Language Used: en

👍 Reviews of DHL Express Service Point San Francisco

DHL Express Service Point San Francisco - San Francisco, California

Rustam K.

1/5

Dear DHL Customer Service,

I am writing to bring to your attention an unresolved issue regarding a package that was never delivered to my address approximately two years ago through your DHL SFO (San Francisco) service. Despite the time that has passed, this matter remains important to me, and I would like to request your assistance in reviewing and resolving, I contact too many time your costumer services but they never give me information as I need that time. You have find from cisco box or anything you can do I just need it cuz it worth billions of dollar to me it was rare mirror frame from my grand fathers, in Afghanistan, and if you want me to go and complain it to some what or somewhere please give me some information. And I lost my tracking number cus some one hacked my phone 3months ago.

Appreciated

First name: Rustam Khalid

Last name: Parwani

Robert N.

1/5

DHL compared to FedEx is a 1* at best. Friday I was expecting a package as on the website it was scheduled for delivery and Express payment, etc was given so that it would arrive on-time. Today is Monday and the package is still not "Out for Delivery" as its still at the local warehouse. Given the two choices, go with FedEx as I have has less issues with them. Yikes.....

Hander R.

1/5

This DHL driver is costing the neighborhood so much trouble. He comes at least 3 times a week, a dumps food out for the birds and rats. I have tried to talk to him nicely and tell him he is against the law to dump trash in private property, but his words were to go F myself. Try calling the company, but they said they would talk to him, but his is back again. So I guess the company backs these actions as okay. I will not delete this until i see actions since it is causing money to have pest control and clean service for DHL bad practices.

John P.

5/5

Wow! Such great customer service! The person helping me was so nice and friendly. It is a bit hard to find the front door. It's all the way to the right of the building. Also once you get it, you have to press a buzzer to get a customer service rep come and help. I waited about 2 minutes, not bad at all. Loved this interaction!

RB

5/5

Now, it’s not very often that folks can share positive experiences and occurrences when it comes to shipping and delivery companies, but, I’m happy to say that this review will change all of that. Recently, I picked up a package from the DHL hub in San Francisco and it was a very pleasant experience. Unfortunately, the large hub doesn’t have a direct phone line, but, I found using the “chat box,” feature on the main DHL website extremely helpful. I spoke with a representative named Antoni, who was able to contact the San Francisco branch and let them know that I was interested in picking up my package before the delivery window. I was so excited about a product I purchased from Indonesia, I just couldn’t wait until Monday for it to be delivered. As I tracked my package from Indonesia to San Francisco on the DHL website, everything was extremely simple and user-friendly. DHL makes deliveries Monday - Friday, so weekend delivery is not an option. After chatting with the agent (Antoni), I went to DHL, provided my tracking number, and the agent was able to bring my package to the window. If driving there is ample parking in front of the hub location and access in and out is extremely simple. Whether shipping or receiving an international package, DHL is the way to go.

Eddy L.

1/5

I stayed at my job later than usual to get my delivery for 2 days straight. I run the front office but still they said that the place was closed when we are open 24 hours a day. How was that possible to lie? Like It's the customer's fault that they didn't delivered, they should hold themselves countable for not even showing up. A waste of time I wouldn't send anything with them............ so sad service 😢 😪 😞 😔

Vaishnavi G.

1/5

If you update your hours to close at 6:00 PM, update them on Google Maps and the DHL website ffs... Came here after work at 7 to pick up a package, they were closed and it ended up being an hour round trip by bus. Not fun

Prashant V.

5/5

Found the staff to be knowledgeable and my international shipments always arrive on time (no customs issues, etc). Moody, in-particular, is a terrific guy.