DHL Express Service Point Pawtucket - Pawtucket, Rhode Island

Address: 101 Concord St, Pawtucket, RI 02860, United States.
Phone: 8002255345.
Website: locations.us.express.dhl.com
Specialties: Shipping and mailing service, Courier service, Delivery service, Logistics service, Mailing service, Post office, Shipping company, Shipping service.
Other points of interest: Delivery, On-site services, Wheelchair-accessible entrance.
Opinions: This company has 137 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of DHL Express Service Point Pawtucket

DHL Express Service Point Pawtucket 101 Concord St, Pawtucket, RI 02860, United States

☎️8002255345

⏰ Open Hours of DHL Express Service Point Pawtucket

Monday: 10 AM–6 PM
Tuesday: 10 AM–6 PM
Wednesday: 10 AM–6 PM
Thursday: 10 AM–6 PM
Friday: 10 AM–6 PM
Saturday: Closed
Sunday: Closed

DHL Express Service Point Pawtucket

DHL Express Service Point Pawtucket is a reputable shipping and logistics company located at 101 Concord St, Pawtucket, RI 02860, United States. The company offers a wide range of services, including shipping and mailing service, courier service, delivery service, and logistics service. They also provide mailing service and operate as a post office and shipping company.

Key Features and Services

Shipping and mailing service
Courier service
Delivery service
Logistics service
Mailing service
Post office
Shipping company
Shipping service

In addition to their main services, DHL Express Service Point Pawtucket offers other points of interest such as delivery and on-site services. Their location is wheelchair-accessible, making it convenient for customers with mobility issues.

Customer Reviews

This company has received 137 reviews on Google My Business, with an average rating of 2.7 out of 5 stars. Some customers have praised the company for its excellent service, particularly mentioning the helpful and friendly staff. For instance, one customer's positive experience was attributed to Michelle, who provided support for important medical equipment held up in customs. Michelle made the customer feel comfortable and helped them navigate a potentially stressful situation, demonstrating the company's commitment to providing exceptional customer service. Despite the lower than average rating, these testimonials highlight the potential for exceptional service at DHL Express Service Point Pawtucket, depending on the individual staff member and specific circumstances.

👍 Reviews of DHL Express Service Point Pawtucket

DHL Express Service Point Pawtucket - Pawtucket, Rhode Island

Bernard B.

5/5

Great service from Michelle in Customs/Imports…. She made me feel comfortable and calmed me down, even though I had important medical equipment that was held up and potentially sent back to Europe. Still waiting for the result, but I know we have done everything possible and she was very calm under pressure. Thanks Michelle!

Zachary H.

5/5

The service here rocks. Shipped 4 boxes to Mexico after UPS gave me the runaround. The crew here were so helpful and willing to answer my questions and give me good guidance. Jerome even gave me an assist getting my boxes into my car when I opted to postpone shipping a day. Great experience.

Rachel W.

1/5

Unbelievablely, unprofessional and incompetent staff. I send a Christmas present to my family and they charged duties and taxes from the recipient. I went in person to post the package... and yet the person at the desk failed to inform me about it. I had to call the international customer service to know why. The woman on the phone relates that i need to set another label for that online if I wanted to pay for the custom duty,.....like half of the work we are filling for them. The person at services never offered any holiday deals or professional communication to transmit the procedure. Untrained staff with no integrity to promote company's welfare.

primetimesuspect

1/5

I was going to call this In, but you guys don't open until Monday, so here It goes. I saw one of your drivers almost hit multiple vehicles driving through East Providence and Providence on the highway. I could see her in the mirror what It looked like to be on her phone and as I passed her I was right, on her phone texting and driving for miles swerving all over the road. This happened on 4/11/25 at around 6:30PM license plate 1BX-228

Not a good look for your company.

Delie H.

1/5

I have a package coming from England. Supposed to be delivered today. Waited all day only to see “The street number listed in the Consignee Address field on the transport label is incorrect or does not exist”. They delivered a package here yesterday and on Friday. Identical address. The driver never came down our street.

Raymond W.

5/5

My package was on hold and I wasn't going to receive it in time for my trip to Jamaica. Kathy and Jerome from the Pawtucket, RI warehouse made it possible for me to bring joy to my family in Jamaica for Christmas. My wife and I are forever thankful.

Noa I.

1/5

Worst company ever!!!!!!
They lost my painting and then found it only to discover they threw it out!!!!!!

Now im waiting on a driver who skipped my address 3 times already, customer service are mentally incapable of help, no idea if it will ever arrive.
The representative lied to me several times, i have no idea how im even supposed to deal with the worst customer experience ever.
I will NEVER use them ever again and will refuse to work with companies who do.

DHL is trash
Also the girl contacted the driver for me on Friday because he skipped my address, but when i called today they said they have no contact with the drivers. Lies.

Jenna W.

5/5

I was shipping internationally and Cathy at the front desk was incredibly helpful and even called me about licensing paperwork so that the package could go out the day I dropped it off. She made the whole process very easy for me.