Capital City Transfer Inc - Verona, Wisconsin

Lex R.

Moved cross-country, arranged through a national firm agent. I'd done a lot of reading about long-distance moves and was quite concerned. This move (Sep of 2024) was fantastic.

The driver (Danny C) was off-the-charts good. He kept in contact from the start, let me know when & where all along the way, always on time.

For the load/unload, he was a team-leader. I've seen some folks just tell & push a crew. Danny lead & inspired. Both ends, the entire crew were fast, careful, and worked as a team. Danny inspired rather than drove them.

No damage, everything at the earliest dates in the 'window'.
I'm impressed. I'd be happy to use again.

One thing I did notice: the Local Agent managing your move, plus the driver, make all the difference. I got lucky & loved it.

Lord G. G.

Danny C. was awesome! He is an excellent truck driver and was able to squeeze his rig in some tight spaces. Nothing was damaged after moving across country. Highly recommend!

Bob H.

Great guys, terrible management. After we got our estimate for a two day move, with a total of 12.5 hours of moving time, we talked with LaRae Riggs about how we could make it a 1 day move. She confirmed that we would need to move a lot of stuff, and after we took over half of our belongings to our new house the move she charged us for was still over 10 hours. She is argumentative, unwilling to have a conversation, so much as she wants to talk at you, and just in general one of the few vendors I worked with during my move that I felt was untrustworthy.

In addition to the estimate being way off, we were also told that we would be working with "professional movers" whereas the other companies would just use college kids...welp, 2 of the 4 people on our crew were home from college for the summer.

Finally, during the move we had hardware lost for our treadmill, damages to our leather furniture and beds, and wooden furniture with peices broken off. They "checked the truck" and confirmed that they did not lose anything or damage anything and we were left holding the bag.

AVOID THIS COMPANY!

Adding to reply to the owners excuses. LaRae talked with us many times and while the initial estimate was 12.5 hours, that estimate was wildly inaccurate at best and fraudulent at worst. After moving a 12 foot U-Haul truck full of stuff four separate trips it should impact the moving time. In addition, LaRae claimed that this effort was what would make it a one day move.

THOMAS R.

After 30+ years in the same home, we were NOT looking forward to moving, but it turned out to be much less hassle than expected, in large part due to Capital City. LaRae Riggs is extremely knowledgeable and provided us with great advice. The price was fair and competitive with our other quotes. The crew arrived on time to the minute and went straight to work; it was very quickly apparent that these guys were REALLY GOOD at this. They were also personable, considerate, and very careful. Five bedrooms, 3000+ square feet of belongings and furniture, much of it antiques, went down the stairs, into a truck for 100 miles, and then up a long staircase to our new digs. WITHOUT one scratch, break, ding...nothing. And all so FAST that they were well under the estimated time, and we quickly received a substantial refund. I don't know how this could have been better. Utterly professional in all respects!

Anjoli R.

Friendly and experienced staff who were gentle with all of our belongings, efficient with their time, and professional with their adherence to COVID mask-wear when asked. They worked really hard and have us full confidence in their work. They packed up our 1800sqft home in about 1.5 days. We are so grateful and would recommend their services to anyone who needs to pack up their home!

Katie K.

I hired Capital City to move me from my old apartment to my new house in Madison. From the initial estimate to the date of the move, everyone at the company was extremely nice and helpful. I was even able to put a deposit down and gain access to a ton of cardboard boxes I could use for my move. All three of the movers were phenomenal; they worked extremely hard and were very conscientious about the safe transport of my property. I would recommend Capital City (which is affiliated with Wheaton) to anyone that is moving locally our out of the area. I have dealt with many moving companies and they are definitely my favorite.

Nikita B.

Moving an office is stressful, but working with this team of professional movers was a wonderful experience. Josh took the time to come to our office and walk through, which made me feel confident he understood our needs. The day of the move the moving team was on time, professional, efficient, and friendly. I will recommend them highly.

Joe G.

LaRae in sales, and the Crew were the best.. we have moved an awful lot over the years and this company and crew are the best…
Bryce, Larry, Adam, & Ty.