A+ MailBoxes & More - San Francisco, California

Vivian P.

Awful place to get your package delivered to in the mission, do not get your package delivered here. They are never at the counter and they refused to give you your package if your package name is any different than your ID, even when you provide full detail of the pancake. They are a scam service who is not here to accept packages. Deliver your package anywhere else

Amanda F.

Went to this location to get a LiveScan done but was not impressed by the customer service given to me or the 2 other people who came in needing help. Though the lady with shorter brown hair helped me clarify where the needed document in my email was, she was rather short and rude to the man who needed to send a package and then when I saw it was $3.25 for 1 emailed printed copy I decided to print from work and will find another location for the LiveScan. I understand that customer service can be a repetitive and unappreciated job, but there are ways to provide services to customers while still being kind. Definitely not A+ in my opinion, more like a D and needing some training in customer service.

Esther Y.

A very convenient shipping center to drop off prepaid labeled packages. The lady there is always very helpful even though it does get busy here. She is the only person working. However, I have dropped off my preprinted labeled UPS and FedEx packages here and didn’t have any issues. There are clearly labeled area to drop off.

Nancy C.

I have been using A+ mailboxes' service for a long time. Ana(the lady that is always there) is a very kind and professional person. She is always helpful and greet with a smile. Working with a person like Ana always make my day. I never had one negative experience with this place.

Nicholas G.

Closed during open hours on Saturday. This is a fine place for dropping off a UPS package that's already labeled, but that's no good if you can't rely on their open hours.

I went to the barber shop half a block of Mission instead.

Geralyn Y.

What's saving this review from getting a 2 is the lovely gentleman that works here from time to time.

We came in with our toddler and 7 month old to take passport photos and the woman working the desk lied and said she couldn't take the babies' picture because she needed a special "seat."

The "seat" was exactly the same at the location she sent us to 5 blocks away. The saving grace is the gentleman who took the photos for us there who sometimes works at this location.

One little lie wrecked our plans for the morning. Please work on your customer service.

Emily

So many times I come here and they’re randomly closed for half an hour or more. If you have to close for employees breaks at least make it a consistent time, and post it so people know before they waste time out of their workday to try and mail things. So frustrating, I’m done dropping things off here

Gladys B.

⚠️In this business I suffered an attack! ⚠️ Upon entering, I find the person providing the service arguing with a client, an elderly person. She left him talking to himself. He walked towards me, I didn't understand anything, I handed my package into his hands, he threw it into a box on the floor. I asked for my receipt, since I don't scan my package. He began by raising his voice and indicating with his hands that he should leave his premises. I take my package and throw it on the pedestrian sidewalk.