Coast to Coast Relocations - Huntsville, Alabama

Emma M.

DO NOT USE THIS COMPANY....

We hired Coast to Coast Relocation with a very clear, tight deadline for getting our client’s furniture and accessories to Arizona. Initially, they promised to meet this deadline and assured us everything would be on track. However, once the paperwork was signed, communication with their team became almost impossible. After repeated attempts to get updates, we were finally given a vague two-week window for delivery with no specific date, which made planning incredibly challenging.

To make matters worse, we were also using Coast to Coast for another job, and they arrived late, forcing us to reschedule flights at our own expense. When they did eventually show up, it was an entire week later than promised. Overall, Coast to Coast’s poor communication, missed deadlines, and lack of accountability made these moves far more stressful than they needed to be. I would not recommend them for anyone on a tight schedule or who needs reliable service.

Danielle H.

SCAMMERS!
My experience with Coast to Coast Relocations was absolutely terrible. Reading the other reviews, It’s exactly what happened to me. They enticed me in with a great price. Told me outright that they were not a broker asked for a deposit, then a week before my move assessed my items which I thought would lower my quote because I removed several pieces of furniture, but my quote actually doubled up from $2700-$5300. Then when my Mover arrived over the two days that they moved me they had me re-sign my contract four times. At the end of the day, I move that I was quoted $2700 cost me $7900 for moving a one bedroom plus Office, 360 miles away. They charge based on cubic square footage. The way my items were packed was very sloppy. The movers that I had who were loading me up two of them were apparently homeless men they hired off the street so definitely not professional movers. They also were not able to get all my items on the truck which was supposed to be a designated truck for me. My husband and I had to rent a U-Haul and load the rest of our stuff ourselves. And anytime you try to get a hold of them they give you the runaround or they just don’t respond. Unfortunately, when I was looking at reviews, there’s so many Coast to Coast that I must’ve been looking at the wrong company because I did not see all these negative reviews, I wish I had I definitely would’ve run and I’m hoping that anyone who sees this knows this is not a good company. They do not care about you only about getting their money, I definitely do not recommend them or any broker try going with a local company

Samar S.

This is a scam! If I could give zero stars I would. They dont give you a proper estimate and the day they come to move hike up the price by 10k. You cannot get hold of anyone on the day of moving so you're completely stuck last minute. Our stuff exchanged hands 3 times and everything that came was completely damaged and unusable. They even stole 2-3 boxes of a few high priced items. I've moved multiple times and this was the worst experience I've ever had. Go for a company that owns their own truck

Rebecca C.

If you want a company who will give your belongings to someone who will destroy them and throw them in a dumpster as storage then this is the company for you!

Be aware of these broker companies they are a scam and exist to scam you and destroy the property of others for a small profit. Please save yourself and never use this company. It ended up costing me double what I paid them to replace all of my belongings that got lost and destroyed. They offered me to do a claim with the third parties insurance and they cover 6 cents per pound which covers absolutely nothing plus they didn’t even weigh my belongings. Very cool. Thanks Coast to Coast!!!

Tracey E.

STAY AWAY FROM THIS COMPANY!!!! They are a broker only! They do NOT know how to bid out the appropriate cubic footage needed and I was charged over $1000 more the day the moving company showed up!!!! I told them 2 bedroom apartment and took a uhaul trailer with me to have bed immediately when I moved! I sold my couch so had a few pieces of furniture and boxes and they still went over the allowed cubic feet!!! STAY FAR FAR AWAY!!

Tony T.

The initial conversation with Eric sounded so good, but this was the worse service I ever received in my life. I was told by my broker Coast to coast that my stuff would be picked up between 12-15 December, with a delivery date of 26 Dec in Arizona. 12 - 15 Dec came and past and Eric told me that i need to get a hold of the mover. Not sure what I actually paid coast to coast because once you sign the paperwork with them they wash their hands of you and relinquished all Broker duties/ responsibilities. After multiple attempts of trying to contact the mover, they showed up at my house after 10 pm on 23 Dec. The movers were not prepared for the move. I paid extra for pack & wrap but the mover said that they weren't tracking that and I need to call coast to coast. Basically, both parties kept on pointing fingers at each other. We were told our items would be delivered to AZ on 26 Dec so I flew my wife there to accept our items. I called everyday to inquire about the move and all I heard that there was nothing scheduled and they claimed on the back of the paper I signed said they have until 26 Feb to deliver my items. My estimated weight and what I actually got delivered was about half of what coast to coast told me. I called the movers on 14 Jan and asked when the items would be delivered and they said nothing is scheduled and it would be delivered in Feb. I told them my wife's flight is booked for 16 Jan and she returned home on 16 Jan. I received a call from the movers on 17 Jan informing me that my items would be delivered in 1-3 days. I had to fly my wife back to Arizona a day after she returned. Below is a picture of one of the boxes we received. Worse packing job every, even though I paid for wrapping in packing. Every box had broken contents and I know trying to file a claim will be difficult because of what I experienced. I moved over 10 times while I was in the military and this is by far the worse experience I ever had. I am glad this nightmare is over and I will be reporting all parties to the BBB. I had to rate this company 1 star because you can't post with zero stars

Pauline F.

They are out of business or frauds. I can’t get my deposit back. Don’t waste your money. They cashed my $500 deposit on the same day and never fulfilled the moving service. Phone numbers to Ernest, Emily and Ken suddenly don’t work. Main line rings and rings. If you do a deep dive on the web, you will discover worse. The moving fee is actually a brokerage fee, you pay more $ when the actual movers arrive at your door, if they do.

Amanda G.

Waste of money, they take a third of your money just to set you up with a moving company you could have found yourself. They say they will be with you every step of the way but when you reach out nobody gets back to. When there’s a problems no one is there to help you. Complete waste. Skip them find and moving company on your own.