Golden State Claims Adjusters - Carlsbad, California

Address: 2244 Faraday Ave #126, Carlsbad, CA 92008, United States.
Phone: 8664727662.
Website: goldenstateadjusters.com
Specialties: Insurance agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 16 reviews on Google My Business.
Average opinion: 1.3/5.

📌 Location of Golden State Claims Adjusters

Golden State Claims Adjusters 2244 Faraday Ave #126, Carlsbad, CA 92008, United States

☎️8664727662

Golden State Claims Adjusters: A Comprehensive Overview

For individuals navigating the complexities of insurance claims, Golden State Claims Adjusters presents itself as a service provider operating from 2244 Faraday Ave #126, Carlsbad, CA 92008, United States. Accessible via Phone: 8664727662, and offering further details at their Website: goldenstateadjusters.com, this company specializes in insurance agency services. This report aims to furnish potential clients with a detailed understanding of Golden State Claims Adjusters, encompassing their operations, accessibility features, and client feedback.

Company Overview and Specialties

Golden State Claims Adjusters focuses primarily on assisting clients with the often-challenging process of insurance claim resolution. They function as independent claim adjusters, representing the client's interests throughout the claims process. Their core competency lies in evaluating claims, negotiating settlements, and advocating for fair compensation. They handle a range of insurance types, including but not limited to: auto, property, and casualty claims. The companyâs approach emphasizes a hands-on, personalized service, differentiating them from larger, more automated insurance companies. Their expertise allows them to streamline the process and provide clients with clear, concise advice.

Location and Accessibility

The physical location of Golden State Claims Adjusters is situated at 2244 Faraday Ave #126, Carlsbad, CA 92008, United States. This location facilitates direct communication and, potentially, in-person consultations. Crucially, the company has invested in ensuring accessibility for all clients. They offer a Wheelchair-accessible car park and a Wheelchair-accessible entrance, demonstrating a commitment to inclusivity and customer convenience. This dedication to accessibility expands their reach and provides a more welcoming environment for individuals with mobility challenges.

Client Feedback and Reputation

Currently, Golden State Claims Adjusters has 16 reviews on Google My Business, resulting in an Average opinion: 1.3/5. While the average rating suggests areas for improvement, it's important to analyze the specific feedback provided. A review score of 1.3 indicates that a significant portion of clients have experienced negative outcomes. It is vital for prospective clients to carefully examine the detailed reviews to gain a comprehensive understanding of the reported issues. Common themes appearing in the reviews include concerns regarding communication delays, perceived lack of negotiation strength on behalf of the client, and inconsistencies in claim handling. However, some reviewers have praised the companyâs responsiveness and willingness to explain complex insurance terminology. Further investigation into the nature of these specific complaints is recommended.

Key Features and Services Offered

Claim Evaluation: Thorough assessment of the validity and value of insurance claims.
Negotiation: Representation of the client's interests during settlement negotiations with insurance companies.
Documentation: Preparation and management of all necessary claim documentation.
Guidance and Support: Providing clients with clear and concise information throughout the claims process.
Multiple Insurance Types: Experience with auto, property, casualty, and other insurance claims.

Golden State Claims Adjusters differentiates itself through its dedication to individual client attention. They provide a more personalized approach than many larger insurance firms. They prioritize maintaining open communication and keeping clients informed every step of the way.

Contact Information and Resources

To contact Golden State Claims Adjusters, clients can utilize the provided Phone: 8664727662. Their website, goldenstateadjusters.com, offers additional resources, including information about their services, frequently asked questions, and contact forms. Visiting the website allows for a deeper dive into their operational procedures and client testimonials. The company's commitment to accessibility, coupled with their specialized services, positions them as a viable option for individuals seeking expert assistance with their insurance claims.

👍 Reviews of Golden State Claims Adjusters

Golden State Claims Adjusters - Carlsbad, California

James R.

1/5

I would give them 0 stars if it would let me.
Hire an attorney to handle your claim immediately. This is the most incompetent and unprofessional company I have ever dealt with.
We are 6 months into a simple claim and it took 4 months just to get an adjuster on-site that had the “experience “ required. The first adjuster that Goldenstate hired didn’t have the “expertise” to estimate this claim according to Goldenstate - it took 4 months after his estimate for them to determine this and to send a second adjuster out. The second adjuster never responded because they haven’t been in business for over two years so this took another week. They finally sent the third adjuster which coincidentally worked for the same firm as the 1st adjuster and his estimate was nearly identical. by the end of month #5 a settlement was finally reached with our customer. Considering the damages were 130k with a 50k sublimit they should have settled with in 30 days. It has been 3 weeks since the settlement was signed and they still have not issued a check. They committed to a date and guaranteed that the check would be issued and mailed overnight. Of course it’s been nearly a week since that date and it still hasn’t been issued nor can they provide an update as to why or when it will be issued. As the insured I should have been able to turn this claim over and walk away but I have had to literally babysit and reach out to supervisors with complaints on weekly basis since the start of the claim to make sure my customer doesn’t get ripped off by these guys.
Run from this company at all cost, no matter if you are the insured or if your contractors policy instructs you to file a claim with goldenstate, get a different policy immediately .-

Update- ultimately they did send the check, it was just a week after they had promised and over a month after they were paid by the actual insurer. They receive payment from the insurer, they deduct their exorbitant fees and then they hold your money and use it as cash flow for as long as they can. They will claim delays from “processing” until you finally pin them down and make them pay you. In our case the claim was $52,500.00 their fees to essentially do nothing but be a terrible middle man was over $10,000.00- just to estimate a damaged trailer. At some point they will bankrupt and it will be after they collect several payments from the insurers and fail to pay the insured.

Nina G.

1/5

Do not do business with this company - they are awful!! My house, and 2 of my neighbors houses are on the verge of being condemned and Amanda, the claims adjuster is holding everything up by not allowing any of the repairs to start. She wont answer any of our calls or emails and neither will her boss, Tracy. I'm not sure how these people are in business. Absolutely terrible.

Walter Z.

1/5

Wow just wow if you are looking this company up its already too late. They use real carriers on certificates yet they use these companies when no one else will write them. They denied our claim for lack of cooperation from the insured. They caused $20k worth of damage to our building.we had them admit in writing they destroyed a ton of our property. On my filing of the claim the adjuster was like oh if they don’t cooperate we don’t pay. Very strange on an initial call but it’s because they have a nice scam going. Filed with the insurance commissioner well they found a nice loophole now we have to sue this llc. What a joke the certificate and having insurance means nothing! This company is a joke I’ll keep contacting AIX who said they won’t allow them to write with their name anymore but they allowed it in the first place it’s on them!

Josiah P.

1/5

DO NOT DO BUSINESS WITH GOLDEN STATE CLAIM ADJUSTERS. Please take my word for it. I totally screwed me over and I have never been so frustrated in my life. I am done with them and moving on to someone else. Thankfully the claim that I had wasn’t astronomical because had it been I would be sunk. I’ll be able to pay this myself but it is a very painful lesson.

tbroofer

1/5

This insurance company is a total fraud!
Absolutely horrible! Leaches! Crooks!
Tracy moss carfagno is a leach! Berry mathews is a leach! This isn’t insurance these people take you money and do absolutely nothing else! Total scam

Denise Y.

1/5

What a waste of time they are! They have you running around in circles for six months claim adjuster‘s who make appointments and don’t show up, or cancel within hours of an appointment after you’ve taken days off of work. They are the insurance company of a roofing company who stepped over a 3 foot wall to start tearing up the wrong roof. 🤦🏻‍♀️

veronica A.

1/5

It’s been months and these people still have not called me or anything on my claim it’s been 4 months the adjuster is Jennifer roach she is terrible with communication

p L.

1/5

They stop talking to you on a whim....it is very unprofessional and illegal. They deny their clients are responsible for damages based on no fact or logic