Shield HealthCare - Fresno, California

Shield HealthCare

Located at 7111 N Fresno St #270, Fresno, CA 93720, United States, Shield HealthCare is a reputable medical supply store and equipment supplier. Their phone number is 8006758842 and their website can be found at shieldhealthcare.com.

Specializing in medical supplies and equipment, Shield HealthCare offers a range of services including delivery and same-day delivery. Their location is wheelchair-accessible, with both a wheelchair-accessible car park and entrance. Customers are required to make an appointment prior to their visit, and the store accepts credit card payments.

With 18 reviews on Google My Business, Shield HealthCare has an average rating of 3.8 out of 5 stars. Many customers appreciate the store's helpful and friendly staff, who go above and beyond to assist with their needs. For example, one reviewer mentioned that the store provided essential supplies to their brother who had just been discharged from the hospital, saving the day when communication with the skilled nursing facility was lacking.

Overall, Shield HealthCare is a reliable and customer-focused medical supply store that prioritizes the needs of its patients and clients. Their commitment to providing high-quality products and services, along with their accessible location and helpful staff, make them a valuable resource in the community.

👍 Reviews of Shield HealthCare

Kagero

5/5

Extremely nice people here, my brother just got out of the hospital, and the process to get him new colostomy bags ordered for him lagged due to poor communication from his skilled nursing facility (Sierra Vista) on release. They hooked him up with supplies to get through it. They saved us for sure, thank you everyone there, you are a blessing.

Staci M.

1/5

We’ve been loyal customers of Shield Healthcare for over a decade. A recent change in insurance, that I was not made aware of, caused a stop in delivery of my daughter’s medical supplies. Shield did not even bother informing us by letter, phone call, text message or messenger bird. They simply cancelled our account with no notification. A complete misrepresentation of the caring, compassionate marketing bs you brand. Profits over people. Got it.Lesson learned.

Pamela R.

1/5

Spoke with a supervisor named Alexis. She was great and hopefully straightned the mess out. I thought I had finally found a place for my glucose monitor. I loved it and helped me to maintain my blood sugars better. Now after 3 months the problems begin. I recieve a 1 month supply at a time. They are now saying I recieve 3 months ata a time and they will send no more. I have spoken to numerous people there and at Abbott and supervisor named Alex never helps or returned calls she promised to help.

Tate L.

5/5

AMAZING customer service every single time I call. I forgot to order my supplies and was very worried about not receiving my baby's formula in time but I spoke with a rep and they expedited my order !! I love that they really take the time to listen to what I need and get it to me ASAP.

Patricia T.

1/5

This place never has your supplies delivered on time, or do they take any fault in why they were not shipped to you in time,or every 30 days. Last year it was the fault of me ordering through there automatic service, so all year this year I would call and place order, and again no supplies on time or is it there fault. Not even managment helps or cares, always excuses other then themselves. I Will be looking for a better place for my medical supplies and needs.

Nikki A.

1/5

Called never received my grandma supplies . Called said nothing they can do that it looks like they shipped today. Funny when they said ever 30 days and gave us a different date. Since medical changed my grandma they changed our order and cheap pass that are smaller then previous. Only in America where we can't help the elderly with supplies!!

Cheryl S.

5/5

Excellent service. I've been with Shield for more than ten years and I have no complaints. They are a great company with. EXCELLENT SERVICE AND CUSTOMER CARE. If you are with another company, then switch to Shield. You'll never regret the change you made. GOD BLESS

Felipe

5/5

This is the office where you get to communicate with people for your medical orders. They normally don't carry all of the supplies but they do have some. They are also partner with Kaiser. They took care of my client very well when he was running low on certain things. They are very good with customer service!