DHL eCommerce Depot - Livingston

Address: Deans Industrial Estate, 1 Cullen Square, Deans, Livingston EH54 8SJ, United Kingdom.
Phone: 2476937770.
Website: track.dhlparcel.co.uk.
Specialties: Warehouse, Courier service, Logistics service, Shipping service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 342 reviews on Google My Business.
Average opinion: 3.1/5.

Location of DHL eCommerce Depot

2476937770

DHL eCommerce Depot, located at Address: Deans Industrial Estate, 1 Cullen Square, Deans, Livingston EH54 8SJ, United Kingdom, is a prominent name in the logistics and shipping industry. With a phone number: 2476937770 and website: track.dhlparcel.co.uk, this depot offers a wide range of services including specialties: Warehouse, Courier service, Logistics service, and Shipping service.

This depot is known for its convenient location and accessibility features. It has a wheelchair-accessible car park and wheelchair-accessible entrance, making it easy for people with mobility challenges to access the facility.

DHL eCommerce Depot has received 342 reviews on Google My Business, with an average opinion: 3.1/5. This rating indicates a generally positive experience from customers, with some areas for improvement.

The depot's services are designed to meet the needs of both individuals and businesses. Whether you need to send a small package or manage large-scale logistics, DHL eCommerce Depot has the expertise and resources to help. Their team of professionals is dedicated to ensuring that every package is delivered on time and in excellent condition.

If you're looking for a reliable and efficient logistics and shipping solution, DHL eCommerce Depot is an excellent choice. Their convenient location, accessibility features, and wide range of services make them an ideal partner for all your logistics needs.

Recommendation: For more information about DHL eCommerce Depot and their services, we recommend visiting their website: track.dhlparcel.co.uk. Here, you can learn more about their offerings, get a quote, and contact their team to discuss your specific needs. Don't hesitate to reach out to them for all your logistics and shipping requirements.

Reviews of DHL eCommerce Depot

ian Kennaway

5/5

Can’t thank the staff on Saturday morning highly enough.
Box had not been sent up by supplier as agreed on Friday.
So Needed to try and collect headphones for my granddaughters birthday party today
They e mailed and kept us informed but had to look in an overnight lorry which was just getting unloaded.
I decided to head to the depot at 8 am to see if I could pick them up.
Amazing helpfull staff and various cages searched Found them brought to the front door and all the staff could not have been any more helpful
Thanks for you all your help and my granddaughter will have a fantastic birthday
Brilliant service.
Ian

Rosemary Byfield

5/5

Stephen was a helpful, polite and friendly delivery man. He offered to bring in the heavy boxes he delivered into my hall, which I really appreciated. thank you for your service!

Alessia Zaccagnino

1/5

My parcel has been out for delivery since the 11th September, got delayed by 24 hrs, on 12th September I receive 1 hrs sloth from DHL, they have not attempted delivery, on 13th September I got notified that shipment will be delayed by 24 hrs, on 14th September the system was showing that it will be delivered on 16th September, today I got notified that delivery is delayed by 24 hrs. I have a feeling that they have lost my parcel as status shows last time it was at the depot was on the 12th September (looks like it has not been scanned since then). Also no way to speak to a HUMAN on the phone. Worse delivery company ever!!

Anna Landreneau

1/5

Everything about this depot's logistics points to disarray. We've recently moved to the area and are furnishing our new home, but every delivery involving DHL has been a nightmare—three separate incidents now. All other couriers this week? No issues at all.

Bedframe #1: Ordered on September 5th, arrived at the depot on the 10th. The seller investigated the delay and was told the depot didn’t have the “right kind of vehicle” for a 48kg item. By the 21st, after more excuses, the seller refunded us because the depot "lost" the item.

Bedframe #2: Ordered the same bed from a different seller on September 21st, hoping the first was a fluke. It arrived at the depot on the 24th—and it's still sitting there. We've now been sleeping on the floor for a week, as we keep getting promised a delivery “tomorrow” with no follow-ups from customer agents who said they would look into the issue and call us back.

Office desk: DHL delivered half of the desk we ordered. The driver mentioned unprompted that he'd bring the missing box the next day. Again, no fault of the driver, but if both parts were at the depot, why weren’t they delivered together? The entire process feels sloppy.

Paul Witherspoon

5/5

Excellent service. Steven is super friendly and always happy to go the extra mile. Nothing is ever a problem always happy to help out customers.

Ikenna Azụbụike Ọnwụnabọnze

5/5

DHL is truly the leading delivery service in the courier industry. Their Livingston depot is handsomely located to continue their top notch operations. The people here are wonderful and work very hard to deliver their promises to customers.

Angela Martin

5/5

Steven delivery guy for the Broxburn area is a lovely helpful guy my parcel was a heavy one and he offered to put it inside for myself which a was very happy with and he is always smiling very respectful of my parcel and property wish there was more people like him hope he gets the credit for doing a fantastic service my thanks Steven

Morris Flynn

5/5

Great service love having Stephen deliver our parcel. Hes all ways smiling and chatty.