T-Force Freight (Formerly UPS Freight) - Portland, Oregon

oscar F.

I was run down by the yard worker here at this ups location. He wanted me to leave the yard and park out on the road, when i obviously had a load to pick up. I was parked in the bobtail section. I was out of the way and went inside to pick up my paperwork. He took advantage of this time to deliberately block my loaded trailer in with a ups pup. It wasn't until i filed a formal complaint; that he decided to come and fix his little prank. After circling around us several times obviously watching us suffer for his little prank, it took him 2 whole hours to come and move it. Watch out for this guy here.

Davis H.

Here we go. My appointment is scheduled for the 21st today is the 21st. As of their tracking site not loaded.
By the way trailer "Null Null" tells me it's either on the dock or some one is not doing their job. Either way my freight got to your facility as of the 13th and was in limbo till the 19th. Not a good sign... (All accusations are from your website) No personal contact. Costco is a big account to be playing with like this.

Ryan D.

Just a trash service. Drivers do not pick up when they say. We have tried for over a week to get a pickup. We have called over 6 times. The good news is that the customer service was quick and responsive. Although, all the kind words and promises don't get the job done. I can't be mad at the agents, they must really take a beating. But the company in general and the drivers clearly don't get paid enough to call customers, deliver on time or even communicate. Just a bad company, still waiting for my truck for 7 days. I cant stand another call with their kind customer service. I will cancel and get with Echo.

C ?. T. C. K.

DO NOT SHIP WITH THIS COMPANY. Unless you like your freight lost, damaged or just to sit in their warehouse with zero desire to service their customers. I’ve had product sitting in their warehouse for over a week with no one in the terminal to answer the phone or give a delivery date. If this is customer service, then they may need to take some new classes. T-Force is garbage! If there was a way to give them zero stars, I would. 5 shipments in the last 30 days, they’ve damaged 3, lost 1 and now this one just sitting there.

Turbocharged D.

Ordered a tire machine from eBay and picked it up here at the terminal. Read all the bad reviews and was preparing for a headache; however it was the opposite. Arrived and checked in at the office, then drove my truck down to the “will call” section. Everything was loaded up quickly. One crate was damaged but the contents were in fine. People were nice… so not sure why so many 1 star review.

Caleb D.

A shipping company usually ships things right? Not this one. My Delivery was supposed to come on 3/20 but after many failed delivery attempts, several phone calls with empty promises and excuses (bad weather, broken equipment, shipment was loaded onto the wrong truck, etc...) I had had enough. I was on a deadline and decided it would be faster to go to this shipping center and pick up my delivery myself. When I got there everyone looked like they were on break or just lounging around. The person who did help me said that I could drive around back and they would bring out the pallet with my order. I did so and proceeded to watch this man walk around the dock area for like 15 minutes trying to find a forklift driver. When the driver finally came out he dropped the pallet down and said when I was done I could throw the pallet off to the side. After loading a nearly 400 lb. mini split into my vehicle by myself because my request for help was ignored, I put the pallet off to the side even though that is NOT MY JOB!

I would give this place 0 stars if I could this is not a shipping company this is a joke

Robert V.

Used 3 times. Failed to deliver product timely ... 3 times. Last time I pulled teeth to get a will call. Crate had for holes through side and the lift driver ran into my tailgate with the forklift. His supervisor and he laughed about it.

Worst freight company ever.

Julia D.

This is a warning to all stay away from these people! They lost my $2000 sunset or awning that I purchased from Costco. They called to schedule my delivery and then never showed up. They never even bother to call me after they didn’t show up to say that there was a problem with my order. I called them the next business day only to be informed that they didn’t know where my package was. They said they received it but they don’t know what happened after that. How do you lose a package with a tracking number? I can’t even file a claim to get my refund from Costco because they won’t file a claim on my behalf. They keep telling me to call customer service but yet customer service has our long wait times every single day and I can never get through.