Ocean Springs Transfer & Storage - Gulfport, Mississippi

Casie F.

The crew that came to pack up our house did a great job. Even after the once in a lifetime snowstorm, they showed up immediately after the roads were safe enough and got the job done. Chris and the rest of the guys who came to pack were very polite and you could tell they genuinely cared about the quality of their work.

Brian F.

Wow! That was the worst move I've ever experienced. Very unprofessional. The crew was 30 minutes late, but felt the need to take their breaks on time. I'm not a professional mover, but it makes sense to start with the large items like furniture so you're not cramped with boxes when you have to reassemble. Not these guys, they feel it's best to move everything in first and then put the furniture together. I helped with most of the furniture and had to redo my son's crib because they didn't do it right. I could go on for ever on how they tried to avoid doing their jobs. The pictures will speak for themselves. It was supposed to be a full unpack, from 8-5. The pictures are how they left the house at 6:50 PM.

Caren L.

We were stationed at Camp Shelby, MS with a household size of 9. Gollott and Sons was assigned our shipment for my husbands PCS. The staff was amazing from the beginning of our move all the way through til the end.

The group of women who packed our belongings did so efficiently and respectfully. In less than two business days they had our place boxed up and inventoried from top to bottom. They gave us the absolute kindest and sweetest parking experience we've had to date.

Our movers loaded our shipment on what I'd describe as the hottest day Mississippi could offer. We watched as they moved with a constant pace in what seemed like a truck size game of Tetris. Usually we never interfere with our movers, however they were incredibly kind and so overwhelmingly hot that we wanted to aid in the process. My husband and I moved boxes from the back bedrooms into the easier to load from living room. We were constantly told we were "amazing people" and thanked for our simple action. Our movers were the amazing people, 1000% kind hearted and hard working.

Once we arrived at our destination we contacted our driver for the shipment. He got us on schedule right away and our HHG arrived 1 week after we did. Our driver was the same courteous man who loaded us up in Kansas. His two nephews and himself unloaded our HHG into our new place during yet another heat advisory spell. They pushed through and got everything in place within 7 hours. They were the best! We've never had a more polite set of movers in our home.

I highly recommend using this company for any move and even asking for them specifically when getting assigned movers for a PCS. Thank you all for making our move the smoothest ever!!!

Sophie P.

Worst experience ever. Was stationed at keesler AFB and husband got orders to Germany. gollot & sons in Gulfport were our assigned moving company.
The morning of the move only two men came to pack. We sold our heavy furniture but we did have a lot of individual items that needed to be packed. They arrived at 10 AM and didn't call for backup until 4 PM. by that time 4 other men came and all of them were rude and complaining about there being so much to pack.

Overall very unpleasant and rude. They packed random things in boxes HORRIBLY. there are pieces to items missing and glass broken.

Danielle K.

We have had several moves in our military career, and this was by far the worst. Besides one guy the whole crew was super lazy. They took more breaks than they actually worked….Things that were clearly labeled were put in the wrong places, and no one listened to us when we asked them to put certain things in certain places. Because of how unorganized it was everything ended up getting piled up in the garage. There was a crazy rainstorm with bad lightning and thunder and they kept working through even though we asked them to come back the next day to finish, all the while our stuff was getting soaked and they were running out of places to put boxes because they just dumped everything in the garage. They finished unloading and said they would come back the next day. They did, but it was just as irritating. Not listening to direction and taking really poor care of our things. I saw one guy force a dolly around a corner and gauge out a piece of our moulding instead of just moving a box aside so he had more room. After all of that I called to have our boxes removed and repeatedly called for 2 weeks about it, and no one followed up or picked up the boxes. I had to dispose of them myself and they still haven’t followed up to see if I still need boxes picked up. Needless to say the absolute worst moving experience and we will never be using this company again.

Mario S.

The movers were decent, however the head guy was rushing through my drop off because he had to make it to a medical appointment. They were supposed to unpack all of my items and do to that they did not even though I requested that they do so. He assured that after I unpack my own items, they would take the boxes. Of course they did not. I called and they said next time they were in my neighborhood they would give me a call to get the boxes. I see them today and still no phone call so I write this review. The boxes are long gone, but they don’t know that. Nor do they care. DOD stop hiring this company.

Sarah H.

Luther, Carl and James were fantastic! They unloaded everything quickly and efficiently but carefully. They made sure everything was put the way I wanted it, took the time to make sure things were right and even took a moment to help my girls with something. We had a terrible experience with the packers/movers from another state but once we got here to MS, these guys really put in the work. And to top it off, they made it fun and we all had a good time working. I would highly recommend this company!

Brittney L. W.

Completely unprofessional. Broke our things while packing. Then damages my baseboards and put a hole in the wall. Promised me it would be fixed. Here we are 3 weeks later and still not fixed. I'm promised phone calls back and never a phone call back. I called again this morning to follow up on why I wasn't called back and why no one has reached out to my realtor to let them in to fix my walls and baseboards. The lady in the office got really ugly on the phone and stated that well he's busy and owns a company.... is she serious? We are a customer, your company damaged my property and have had plenty of time to go fix my wall and baseboards. The house is brand new!!!! If it were their house they'd want their property fixed if someone damaged it. These people are fraud.