S H Express Tire Shop Llc - San Antonio, Texas

Rosenna R.

Was with my sister when she got a tire replaced they did not put all lug nuts on and gave her a tire with a ball in it. Did not find out till we went together to shop and she had a blow out the tire shop we went to informed us it was a bad tire and she was missing lug nuts. Now we learn nobody can be trusted lesson learned.

Edward M.

These guys were awesome very fast service changed two of my tires. Will definitely be back and recommend to everyone.

Sarah M.

This place tried to scam us out of labor costs… my husband took our car to get the breaks and sensors replaced. They did all the work and when we got the car back the sensor light was still on for the breaks. They told us it should go off but it did not when we took it back to them to get it fixed they told us they would need to charge us an additional $220 to fix what we already paid for. I will be filing a fraudulent charge with my bank because we paid for a service they did not deliver. I tried this place out hoping they would be a good fit but I will drive the extra 45 min to my usual mechanic. DO NOT TRUST THESE PEOPLE.

Jacob C.

DO NOT DO BUSINESS WITH THIS PLACE THEY ARE CROOKS!
I took my truck in to have some OEM sensors I purchased online installed. The price seemed reasonable, but later on after hours the same information prior to being replaced came up on my dash. The charge was $15 dollar a tire, plus $65 for programming.
Upon my return I spoke to Martin whom I assume is the owner and explained my situation. He then asked if I remember who did the work and I said no. He proceeded to ask if it was one of the younger guys or the mechanic. I told them one of the younger guys, but it was an older gentleman that did the programming.
My dash showed every tire having a different tire pressure and the back rear tire showing no information at all. Upon inspection the mechanic who previously “programmed” the sensors said they were all bad and batteries were almost dead. This didn’t make much sense to me would this not have presented itself when he first programmed them?
Nonetheless, i asked if i would have to pay another $125 once I got the replacements and i was told yes. This was yesterday.

Today, i decided to stop into Discount tire and have all 4 replaced with the TPMS stems they sell there. I did not share what had happened, but instead convinced the manager to provide me a 50% discount given I recently spent $1000 on new tires for my other vehicle. I did however let them know I wanted to keep all 4 sensors. I was going to return them and battle the cost of the initial install. This is when I found out that I only had 3 sensors, meaning SH never installed the 4th.
This is when I needed to hold them accountable for the install cost! I was told that both myself and discount tire were liars and that I should have taken pictures. I was told that if it didn’t have a sensor he wouldn’t have been able to program and or taken the notice off my dash. I responded that check engine lights can be cleared for many reasons, so this wouldn’t be any different. I trusted in a small local business to save a few bucks in this lousy economy and this is what I get.
Save yourself the time, effort and raised blood pressure this place is crap.

Verónica D.

This repair shop is a joke. I went to get my air conditioner fixed and they held my car for a part they didn't have and wouldn't give me a specific arrival date.
The communication with the customer is terrible.
In the end they put in the wrong part and broke a part of the air conditioner part.
They have no respect for the customers' cars.
I am still waiting for them to replace the part and fix what they broke.

I recommend to all my known contacts not to visit this place, it is not reliable.

chris G.

Did a good job installing
BUT
QUOTE FOR 250. ENDED UP PAYING 400
They are incapable of performing alignments . Returned my vehicle with no quality control inspection before I received my vehicle. Could of been in a auto accident. They did Return my alignment fee. BEWARE... JUST CHECK TO SEE IF TBEY COMPLETED THE JOB CORRECTLY BEFORE TACKING POSSESSION OF YOUR VEHICLE.....

Cecil S.

Stay away from this place. They tell you one price up front then make up story once they are 1/2 way through work and say it's going to cost more. I tried to understand why and guy said because it's fair to their business to charge more rather than fair to honor the price agreed on with the customer. Not that there was difficulty or an issue but was a miscommunication from the guy doing the work and front office guy. This was just a tire dismount at that.... Crooked place stay away

Johnny (.

The shop rotated and balanced my 35s on my truck for a very reasonable price. Guys are also very friendly. I had been going to another shop up the road on Grisson near old grissom and those guys always tried to come in high with prices on mounting or balancing of tires. I always had to negotiate to get a lower price for labor. SH came in right on point with the price and I didn't have to negotiate. I also tipped the 2 guys working my truck, $5 each. Thanks!