TForce Logistics - Columbus - Columbus, Ohio

Joseph R.

T force truck driver almost tboned me at a korger running a stop sign License plate P923537. Dude needs to take cdl test again. 5:22pm in new albany kroger parking lot.

Art D.

Do not advise use of T-Force for a quote by phone. The given price with confirmation number won't be honored.

All information provided at the outset was accurate on T-Bill. Shipping was timely and not disputed at pickup, nor were there any hold-ups while en-route. Item arrived at destination in good order.

An upcharge notification comes months later. To officially dispute the new charge T-Force states: "we need to receive the POC (Proof of Commodity) of the items shipped. The POC must include the manufacturer's specs, a copy of the packing slip and a catalog page."

Our company agreed to pay the originally quoted price. It was refused.

Brian J.

If I could give negative stars, I would. I worked with a local UPS store to ship a piece of furniture from Columbus to Colorado. The UPS store carefully boxed up the shipment, and handed it off to TForce.

That's when the fun began.

The furniture arrived late. They called a few times to tell me it would be delayed, and then I just sort of gave up and figured it would arrive at some point.

It did. But the furniture was completely destroyed and unable to be salvaged.

Since I didn't pay for insurance, they were unwilling to reimburse me for the item—fair enough. But they also refused to refund the $1000 I paid for packing and shipping. They took two months to get around to telling me this, and, in the meantime, they told me I couldn't dispose of the item.

It's still in my yard. The $100 they are giving me will just about cover the cost of disposal.

My advice: Instead of shipping furniture with these folks, ask me to come over, and I will destroy your item with a sledgehammer. You'll save time and money; I will only charge $500 for my services, and I will do it right away.

This is the worst customer service experience I have had in my entire life. And I am pretty old.

________

Thanks for the reply, below. The bill of lading for your part of the process is (I believe): BOL 210701102141 PRO 943443885.

Steve F. C. L. L.

This company is absolutely horrible from top to bottom and has actually cost me customers at this point. DO NOT EVER USE THIS COMPANY! This is who UPS uses for LTL shipments so by extention do not use UPS to ship freight.

The best situation that you can possibly hope for is that the items actually show up and if they do, only half of the items are broken or damaged.

Also, the driver is going to demand that you or your customer unload the shipment for them or they'll just drive off with the items. I'm not exaggerating on this either.

Justin G.

Ordered from Grainger 3 weeks ago with next day delivery via TForce. Still don't have what I ordered. Called Grainger last week, they called TForce. Apologized for the delay and said it would be delivered the next day. Fast forward to this week when I call TForce. First lady wasn't sure why it wasn't delivered and placed me on hold for ten minutes, someone else answers and I have to repeat the entire story. Then says oh delivery was attempted but nobody there to sign for it. Grainger says of course no signature was required and there was notice of delivery attempt being made so I'm sure she was just making it up.at this point they won't redeliver it and I need to call Grainger and reorder. Grainger says it was already ordered and TForce has it. So now TForce has a product I paid for and is telling me to order it again. I'll just order it off Amazon and save the hassle and dispute the charge with Grainger letting then know TForce cost them a sale.

Beibei L.

The worst shipping service i ever had. Charge an unexpected high, refused to return wrong charging fees, and never sent emails or information in time as they promised.

Lenny D.

The driver was very helpful. Upon realizing I am partially disabled from spine surgery he brought my freight into my front door out of the elements while I waited for help to arrive

Nick S.

I gave very clear directions to put it on the side of my garage and the low IQ delivery drivers put it in front so everyone who drives by can see my package