Approved Freight Forwarders - City of Industry, California

Adriel C.

I've had the pleasure of working with the City of Industry dock to get my shipments to Hawaii for the past year or so. The customer service from Cynthia P & Jashua F, along with their Ops & quotes team, have been nothing short of amazing. The dock goes above & beyond to ensure my customer's freight is handled appropriately, professionally & with the utmost care.

Additionally, Sandra L & her Puerto Rico team consistently provide exceptional service for my freight going into the island. Her wonderful communication and willingness to always make sure my customers are satisfied goes unnoticed. I am beyond appreciative for her dedication.

Thank you so much for your continued support, Approved team!

Interstate L. L.

Great Experience Working with John D. at Approved Freight Forwarders

We recently hauled a load from Auburn, WA to Spokane, WA for John D. at Approved Freight Forwarders, and the experience was excellent. John was incredibly professional, responsive, and easy to work with throughout the process. He ensured that all the details were clear from the start, which made the entire shipment run smoothly. Communication was top-notch, and John was always available to address any questions or concerns.

If you're looking for a reliable freight forwarder who values strong partnerships and smooth logistics, I highly recommend John D. and his team at Approved Freight Forwarders.

Manuel Q.

I was looking for a pallet that was delivered to Approved a week early. I discovered the error; Adriana became a part of the solution, located the pallet and provided me with pics to identify the product.
Never once was a I challenged or had the protocols explained. She treated us as the most valuable customer in this interaction.
Very rare today.

Monica H.

Great to work with - got our last-minute shipment out on the next barge. Super happy with them! Have used them before and willl use them again!

Adam B.

I reached out to get a quote for a shipment. Jesse Cruz was extremely helpful and quick to respond. He provided me a quote even though I did not end up going through with the shipment and was very professional. I would definitely recommend reaching out to them if you are thinking about shipping something.

Kendra F.

I would like to express my profound appreciation for the exceptional support provided by Martha and Dora. Martha's patience and expertise made the process of arranging my business shipment remarkably smooth. Similarly, Dora's competence, patience, and understanding ensured a completely stress-free experience with customs and tax procedures. Their outstanding assistance has been invaluable, and I am deeply grateful for their contributions.

A F.

I had a great experience working with Jesse Cruz, their excellent Business Development Representative who guided me expertly through the process. This was my first time doing freight forwarding and he was the fastest person to respond to my request for quote of all the companies I contacted. I had lots of questions after I chose Approved Freight Forwarders to handle my order and Jesse helped me through each and every detail. His answers to each of my emails would follow within minutes, so wonderfully responsive and thorough. He was a pleasure to work with and I am now sold on this company for my freight forwarding needs in the future.

Chris P.

This place was very friendly from the forklift driver as soon as I was inside to office to the guys unloading me. Great place to unload. Thanks everyone. This is the side dock but they have 4 or so docks up front by the main door that I saw.